When is the old app gonna be back?
I have measured it today, it takes 90 seconds for the app to load and another 105 seconds for the app to tell me it won’t work. It is actually faster to go up for the key from the garage to the flat and back to the car than try to open the it with this app. Hopefully you have burnt a lot of cash developing this, but sometimes it is better to not touch what has worked before rather than force something you are not capable of doing. If I were you I would just give up on this app and simply restore the old one.
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Too busy
Another update. Last one honest. PLEASE everyone sit down round a table after listening to Customers and redesign this app. Your screen layout makes no sense and is difficult to find stuff. Get rid of self promotion and Ads. I’ve just bought a new EV4 I don’t want an EV2. I want to easily find the functions I need and want them to be where I would expect them to be.
Update. The user interface had changes but no better. I just find the same function under multiple tabs like Ventilate. Why can we not just have all the control buttons on one screen. It’s just all over the place. So now I just open the App to see how much charge I have in the car. That’s all I do with it ! - previous review…The screens are just too busy I have difficulty finding stuff. It asks where I want to go on the Home Screen but gives me the map button as well. I’ve just bought an EV4 but the app tells be to look at an EV2. Why do I want Ads. I just want the controls easily accessible. Perhaps a redesign of the interface should be considered. To me using the app is more annoying than useful
Update. The user interface had changes but no better. I just find the same function under multiple tabs like Ventilate. Why can we not just have all the control buttons on one screen. It’s just all over the place. So now I just open the App to see how much charge I have in the car. That’s all I do with it ! - previous review…The screens are just too busy I have difficulty finding stuff. It asks where I want to go on the Home Screen but gives me the map button as well. I’ve just bought an EV4 but the app tells be to look at an EV2. Why do I want Ads. I just want the controls easily accessible. Perhaps a redesign of the interface should be considered. To me using the app is more annoying than useful
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Only works intermittently
The app responds mostly very slowly or not at all. I’ve given up trying to schedule charging for off peak tariff times as it simply does not work. It’s much more reliable using a smart plug. Very disappointing.
Update needed
The ability to manually refresh the charge status was in the earlier version and is missing in the latest version.
Chocolate tea pot anyone?
I can unlock the car and find a charging station and that’s about it? Masses of sales blurb …erm I’ve just bought a brand new Kia, I’m not in the market for another one yet?? NOTHING by way of tutorials or guides on how to use the fantastic features on the car. Put “manual” “tutorial” in the search and nothing happens. My advice to Kia, don’t give up the day job, stick to making cars and if this is the best you can do don’t bother with Apps. I’m off to read the paper manual, I may be some time.
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