Disappointing
Works great as a phone but tracking technology is terrible
Just not useful
I never write reviews but for this I want to help as many parents decide what product to get…
I’ve owned the watch and used the app for over 6 months at time of writing this.
So I got this because I was already paying for a SIM card so for full transparency, I’m not using the “recommended” provider sim, that said, I doubt it would make any difference as it’s a sim on the three network (best coverage of any network in my area) that I am using and in a phone works perfectly but in the watch, gps tracking is completely useless. I don’t know if the tracking only updates every ten minutes or what but I got this watch and app mainly to track my daughter on the bus home so I’d know when I’d need to leave the office or house to meet her at the bus stop - it’s never been accurate enough to rely on and I am still leaving the house or office to arrive at the bus stop for the busses earliest arrival time which means sometimes waiting at the bus stop for 30 minutes.
When tracking, there are two views, a window on the main screen of the app and when you tap that it opens the map as full screen with more options, neither are accurate and neither update even when refreshing
Of late (and why I decided to write the review) the app keeps logging me out and will not let me log back in, I have to delete and re-download the app and even then it’s temperamental at best.
Because the tracking doesn’t work at all, we don’t really use the watch as much as expected and so I would conclude that it’s probably a bit of a waste of money, I’d have been better off with an air tag or spend more on something better.
I’ve owned the watch and used the app for over 6 months at time of writing this.
So I got this because I was already paying for a SIM card so for full transparency, I’m not using the “recommended” provider sim, that said, I doubt it would make any difference as it’s a sim on the three network (best coverage of any network in my area) that I am using and in a phone works perfectly but in the watch, gps tracking is completely useless. I don’t know if the tracking only updates every ten minutes or what but I got this watch and app mainly to track my daughter on the bus home so I’d know when I’d need to leave the office or house to meet her at the bus stop - it’s never been accurate enough to rely on and I am still leaving the house or office to arrive at the bus stop for the busses earliest arrival time which means sometimes waiting at the bus stop for 30 minutes.
When tracking, there are two views, a window on the main screen of the app and when you tap that it opens the map as full screen with more options, neither are accurate and neither update even when refreshing
Of late (and why I decided to write the review) the app keeps logging me out and will not let me log back in, I have to delete and re-download the app and even then it’s temperamental at best.
Because the tracking doesn’t work at all, we don’t really use the watch as much as expected and so I would conclude that it’s probably a bit of a waste of money, I’d have been better off with an air tag or spend more on something better.
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Very poor performance
Unable to sign into app.
Password reset doesn’t work.
Constant emails back & forth from company asking to reset password - still can’t sign in.
Will return watch for refund.
Password reset doesn’t work.
Constant emails back & forth from company asking to reset password - still can’t sign in.
Will return watch for refund.
Contact in app not opening
Have high hopes, at first few weeks the watch stop charging, not turning on at all, they managed to changed it but obviously I have to pay return, now after few months the contact in app is not opening hence my son can’t call me and his dad. It’s disappointing, we bought this for the very reason, for any emergency my son struggled to contact us.
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Unreliable
The app only works intermittently and the support is very poor.
