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Please make the reviews visible in full. If someone writes more than two short sentences, it cuts off the rest and just gives you a “…” and you can’t read the entirety. It’s strange that you incentivize writing reviews by awarding reward points, but then don’t make those reviews possible to read in full by other people. Also, a translate option would be nice since there’s reviews in so many different languages. As an internationally enjoyed company, I would think that would be necessary, and then I wouldn’t have to copy them into Google Translate to see what other people say.
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Eersatz_name_here
Inclusive
I love that Killstar has something from the skinnies to our plus size baddies.
As someone that tried to fit in for to long, I feel confident and like my true self finally!
As someone that tried to fit in for to long, I feel confident and like my true self finally!
DDrwilson31204
Terrible app, needs debugging
I’m not too surprised at the buggy brokenness of this app since it’s brand new, but it’s still wrought with problems.
First, when you download the app and sign in, none of saved favorites transfer over, it’s basically two different accounts under the same email.
Second, when you do go through the hassle of re-saving all your favourites to your wishlist, and then check your wishlist, it constantly says your wishlist is empty.
Third, if you try to navigate between your “bag” and your “wishlist” tabs, the app freezes and fails, forcing you to close the app and restart. Granted, restarting doesn’t resolve the issue, it just continues to happen and you have ONLY click on ONE option to do anything, and even then neither option actually works once you get it to open.
Fourth, you cannot buy anything through the app. Period. It doesn’t work. As other reviews have noted, this may be a regional issue in the US, but that doesn’t really excuse it does it.
This app is almost entirely unusable, and I wouldn’t be surprised to find that in a future update my wishlist becomes wiped due to lazy programming.
Cannot and will not use this app nor will I recommend it unless it gets some major updates.
First, when you download the app and sign in, none of saved favorites transfer over, it’s basically two different accounts under the same email.
Second, when you do go through the hassle of re-saving all your favourites to your wishlist, and then check your wishlist, it constantly says your wishlist is empty.
Third, if you try to navigate between your “bag” and your “wishlist” tabs, the app freezes and fails, forcing you to close the app and restart. Granted, restarting doesn’t resolve the issue, it just continues to happen and you have ONLY click on ONE option to do anything, and even then neither option actually works once you get it to open.
Fourth, you cannot buy anything through the app. Period. It doesn’t work. As other reviews have noted, this may be a regional issue in the US, but that doesn’t really excuse it does it.
This app is almost entirely unusable, and I wouldn’t be surprised to find that in a future update my wishlist becomes wiped due to lazy programming.
Cannot and will not use this app nor will I recommend it unless it gets some major updates.
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KKitKatLit
Worst customer service possibly ever
Let me preface this by saying I have ordered a ton of stuff from them. They do make cool stuff. Some of my favorite pieces in my wardrobe. But This incident I ordered a sweatshirt with a design on the front. When it arrived it was an obvious misprint. You couldn’t see the design at all and when I asked others what they saw they thought it was just a plain acid wash sweatshirt. So I contacted support, was polite and said I think I got a misprint.
Instead of offering to help they accused me of mishandling the product(?????) and that it was my fault it was that way. After years of spending a ton on their stuff the one time I needed help I got accused of mistreating the item I literally just opened. All I’m saying is you better like what arrives or you’ll be put on trial
Instead of offering to help they accused me of mishandling the product(?????) and that it was my fault it was that way. After years of spending a ton on their stuff the one time I needed help I got accused of mistreating the item I literally just opened. All I’m saying is you better like what arrives or you’ll be put on trial
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Bbebesrates
Horrible
The original US app wasn’t the best, but this is a horrible experience so far. Not to mention I placed an order for a dress on August 29th and it took a full two weeks to ship to me, and it says it’s arriving Sept 22nd. The event I needed it for is tomorrow. Super bummed. I ordered from Killstar a lot in the past, but their shipping times plus hard to work with apps are making it difficult to keep shopping here.
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TLTorii Lynn
