KilnLink User Reviews

KilnLink
KilnLink
Skutt Ceramic Products, Inc.

Customer Experience

Positive experience17.2% of reviews
Neutral7.8% of reviews
Negative experience75.0% of reviews

~ Based on 64 written reviews from the US App Store.

Is KilnLink Safe?

KilnLink does not appear safe based on available data. AppsHunter Safety Score for KilnLink is 46/100.

This assessment is based on 82 user ratings, with an App Store average of 2/5.

Safety Analysis

17.1% of ratings point to a safe experience
8.5% of ratings suggest some concerns
74.4% of ratings point to a risky experience

~ Based on 82 App Store ratings for KilnLink.

Is KilnLink Legit?

KilnLink appears legitimate, with a few gaps. AppsHunter Legitimacy Score for KilnLink is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not Even Functional

The app completely doesn’t work. I invested in this particular kiln after being told I could monitor and connect through the app and it turned out to be an outright lie. Do NOT purchase the Skutt KMT kiln sitter.

Meh.

I’ve had this free app for years and it is nice to be able to monitor the temperature but can’t see the history or skip ahead or anything else. There is a place that tells you if you want to see more to upgrade to premium but there is no place to do that. I would happily upgrade for as much as I use my kiln. Frustrating.
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So disappointing

The app is very frustrating at best and really old at worst. So ridiculously complicated to just connect to your kiln.

Useless

Nothing works

Pretty disappointing

I love my kiln. I’ve got the touch screen KM which rocks and I love being able to see the graph of the kiln cycle. This app falls woefully short of expectations. There’s no over-time displays to show you where you are in your run. And if you happen to switch to the “Old View” and try to return to the “New View” the app completely forgets your kiln and you have to reconnect (which you cannot do while the kiln is running).
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Doesn’t work anymore

It used to work, but now it doesn’t. Super annoyed and mad about it.

Doesn’t work on iPad

Screens don’t display correctly on an iPad

Painful

As someone who’s designed and developed household name applications for a living it’s so painful to see a company who turns out world class kilns have such a poorly designed and buggy application. Seriously Skutt, hire one competent product manager, user experience designer and engineer. That’s all it would take given the simplicity of your app.
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Why is this such a terrible app?

Dead links, endless loops, poor UI, ambiguous icons, lack of utility. It has it all!

App is crAPP

Purchased the skutt kiln with this app specifically for remote monitoring. As a basic monitoring app the interface is beyond not user friendly. It’s as if someone decided, “let’s make an app that could be useful, but let’s make sure it’s not.” But at least I could check my kiln’s temp. Now after their ‘update’ I can’t even log in. Can’t update my password… so I’m sure the new interface is lovely and the app probably works perfectly… once you’re logged in (okay, doubtful). Of course calling skutt’s helpline is an exercise in wasting time because they ‘know it’s an issue’ but it’s the company that built the app that has to fix it so I should call them. Seriously? Hard no. That’s YOUR job Skutt tech support, et al.

Oh and on top of paying about a grand extra for the kiln, skutt wants me to pay a monthly access fee for the full use of the app? Are you kidding me? What a joke. Highly DO NOT recommend this product or the app.
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Disappointing

This app works less than half of the time. I constantly have to close and reopen it to find my kiln, which often disappears from the list (of 1 kiln). Also, it never "remembers me" so I have to plug in my log in info manually every time. Aside from that, it's disappointing that it doesn't show you the same info if you were at the kiln. Mostly just current temp and if it's done or not. No ramp info etc. Seems like this whole app is an afterthought and skutt does not care if it sucks.
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Additional features

I love this app, it is great to be able to keep track of my kiln anywhere. One feature I would love is either functionality with the Apple shortcuts features or the ability to get notifications when parts of my firing and cooling have occurred. Shortcuts functionality would be insane, think when room temperature reaches 100 F, then turn on vent in room type of functionality. I’d be even willing to help build that enhancement for your app
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Will not connect

I’ve tried multiple times over several months and have never had success fully connecting the app to my kiln. I purchased the kiln new earlier this year and it has a touchscreen controller. I have WiFi connected to the kiln and to my phone. The app always gets stuck at the point of naming the kiln. I don’t expect a slick,fancy app - Skutt is obviously not a software company - but the idea of being able to monitor the kiln without being in the room was a selling point and it’s frustrating to have the app exist but not work.
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Love the details

I love the details that are available when I view the status of the kiln in the recent update of the app. Thank you.

GREAT app!

Connects to my kiln and allows me to monitor the status of the firing, stages and temp. I have read some of the reviews of this app, and am a bit disappointed in the pottery culture reviewing this app. Why not just go buy a mug instead of hand crafting it and cooking one in a kiln? Don’t get so spoiled by your phone that it makes you judge a corporation that is not a software company. They make kilns. They make great kilns, and this software is fantastic, as is the connectivity to the kiln. Take a moment while you sip your matcha from your hand made mug, and appreciate what it takes to operate a small, hyper-specific business serving makers. This app is a gift.
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Won’t link

App won’t link to kiln even tho the kiln is on WiFi network. It just won’t go past Link. Scared the barcode and everything

Underwhelming

For such a great kiln company who produces beautiful high end kilns the app is really disappointing by today’s standards. It’s clearly not a priority at Skutt. There are some really straightforward improvements that would make the app more compelling with the first being inclusion of the graph that you see on the controller screen during and after a firing cycle. Come on Skutt, quit phoning it in on your mobile app.
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Soooo basic

Such limited functionality that it is close to useless. Very disappointing

Free Version pretty good

Currently, I only have the free version of this app. And I find it very easy to use. It’s helpful to see the basic information of what’s happening and mostly to just keep track of the temperature as I wait for it to cool. The historical data can be downloaded from Scuts dedicated page outside of this app if you’re only using the free version.

If you’re only looking for the basic info: temp, fire time, speed, and cost, this is great. If you’re looking for more information overtime, you’ll need to purchase the full app.
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Great app

This app is great for monitoring your kiln. It was easy to set up. No more worrying about what my kiln is up to. I can just look at my phone and see. Super convenient!

My only request is to make it easier to add users.