Terrible app
I don’t get any notifications, the only advice from the company is to delete the app and reinstall it, which I have done 3 times and each time I get something new happening, but still no posts. The centre have tried contacting the company and their advice is only ever delete and reinstall
Attachments not working
After the app update a couple of day ago, I cannot open any attachments in news feed and all documents links shows as broken. Plus private messages disappear after sending.
Terrible
Recently updated but there still haven’t been any improvements. I have a second child in daycare now and switching between the profiles is such a pain. Not to mention nothing on the app is loading today. Please listen to your reviews and fix up your app!
Frustrating
My child is at two centres that use Kinderm8. I don’t like that I can’t switch between centres within the app & need to use the website for the preschool. The most recent change where both parents need the app isn’t great. My partner doesn’t use apps & he shouldn’t need to download something to sign his child into a kiosk that only requires a number & pin. I am the main account holder, there is no need for two of us to have the app. One of our centres posts nothing on the app & we receive emails. It is completely unnecessary. I much preferred the Xplor system with the QR code.. Emergency contacts are able to sign in without the app yet parents aren’t? All communication goes to my inbox, I’ve never accessed anything other than account balance through Kinderm8 for our preschool. Even the statement goes to my inbox.
Please reconsider this recent change, not everyone wants apps & nor should they need one to sign their child into care. I find the app incredibly clunky, finding when my child was signed in & out is an adventure in itself. I liked with our previous app that an alert came up when my partner signed our child in/out. The toileting info isn’t as comprehensive as Storypark. This app may be handy for educators but as a parent, I have been very disappointed by it. The latest change is absolutely ridiculous & unnecessary.
Please reconsider this recent change, not everyone wants apps & nor should they need one to sign their child into care. I find the app incredibly clunky, finding when my child was signed in & out is an adventure in itself. I liked with our previous app that an alert came up when my partner signed our child in/out. The toileting info isn’t as comprehensive as Storypark. This app may be handy for educators but as a parent, I have been very disappointed by it. The latest change is absolutely ridiculous & unnecessary.
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Not user friendly
Frustrating app, without useful features- such as being able to sign in multiple children at once (instead you have to spend time clicking through each child) - suggested update please! The home tab of the app looks great and colourful, but you quickly realise next to nothing is intuitive or even useful. Notification settings are also very strange and inconsistent. I never thought I’d miss the functionality of other daycare centres we’ve been with.
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