Redirected
You idiots made me download a 100+ megabyte app just to show an image that you’re moving apps?
You guys suck
You guys suck
Great
Love this app when I try to plan a trip to king’s island it tells me if it’s closed or not get it
Pay in wallet
Every time I try to add my credit card into the pay in the wallet it never works. I have completely deleted the app and restarted it. I put in all my information. It goes back to the main screen and says my wallet is empty.
Barely helpful
It displays already obvious information for the most part and I can’t even make an account because it refuses to send me any emails and also when it tried to make an account i used Apple password and It wouldn’t send me a code so i left then when I tried to do it again it said account already exists so I tried to log in but now I can’t use my password cuz idk it and I can’t reset my password cuz it won’t send me any emails.
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⭐☆☆☆☆ Unsafe Ride + Misleading Wait Times = Terrible Experience
I honestly don’t understand how Kings Island is still operating some of these rides in the condition they’re in. I had one of the worst theme park experiences I’ve ever had here, and I’m genuinely disappointed because I expected better from a park this size and reputation.
Let’s start with The Racers — which was an absolute nightmare. First off, the seatbelt was so tight, I could barely breathe. I’m not exaggerating. It felt like it was cutting into my stomach the entire ride. I told the ride attendant it felt too tight, and all I got was a shrug and a quick, “That’s normal.” Well, if normal means feeling like you’re strapped into a medieval torture device, then sure.
Once the ride started, things got even worse. It was extremely rough, loud, and chaotic. I understand it’s a wooden coaster and they tend to be a little bumpier, but this one felt like it was actively trying to shake me apart. Every turn slammed me to the side, my back was jostled non-stop, and I honestly couldn’t wait for it to be over.
And just when I thought I was free — my seatbelt jammed and wouldn’t come off. I was literally stuck in the seat while everyone else walked away. I waved down an employee who eventually came over and unlatched it manually, with zero urgency and no apology. It made me wonder how often this actually happens. The whole experience felt unsafe and outdated. I left that ride feeling bruised, sore, and frustrated.
As if that wasn’t enough, we also tried to ride The Beast, and that was its own letdown. The wait time on the Kings Island app said 15 minutes, which seemed manageable. But by the time we got there and got in line — we ended up waiting over 32 minutes. I don’t mind waiting for rides, but when your app says 15 and it turns out to be more than double that, it just feels dishonest. We planned our day around the posted times, and that completely threw things off.
I came to Kings Island expecting a fun day full of thrills, but instead I got inaccurate information, unsafe rides, and staff who didn’t seem to care. If this is what they consider acceptable in 2025, I won’t be coming back — and I won’t be recommending it to anyone either.
Do better, Kings Island.
Let’s start with The Racers — which was an absolute nightmare. First off, the seatbelt was so tight, I could barely breathe. I’m not exaggerating. It felt like it was cutting into my stomach the entire ride. I told the ride attendant it felt too tight, and all I got was a shrug and a quick, “That’s normal.” Well, if normal means feeling like you’re strapped into a medieval torture device, then sure.
Once the ride started, things got even worse. It was extremely rough, loud, and chaotic. I understand it’s a wooden coaster and they tend to be a little bumpier, but this one felt like it was actively trying to shake me apart. Every turn slammed me to the side, my back was jostled non-stop, and I honestly couldn’t wait for it to be over.
And just when I thought I was free — my seatbelt jammed and wouldn’t come off. I was literally stuck in the seat while everyone else walked away. I waved down an employee who eventually came over and unlatched it manually, with zero urgency and no apology. It made me wonder how often this actually happens. The whole experience felt unsafe and outdated. I left that ride feeling bruised, sore, and frustrated.
As if that wasn’t enough, we also tried to ride The Beast, and that was its own letdown. The wait time on the Kings Island app said 15 minutes, which seemed manageable. But by the time we got there and got in line — we ended up waiting over 32 minutes. I don’t mind waiting for rides, but when your app says 15 and it turns out to be more than double that, it just feels dishonest. We planned our day around the posted times, and that completely threw things off.
I came to Kings Island expecting a fun day full of thrills, but instead I got inaccurate information, unsafe rides, and staff who didn’t seem to care. If this is what they consider acceptable in 2025, I won’t be coming back — and I won’t be recommending it to anyone either.
Do better, Kings Island.
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old version was better
when i got a notification saying the app would be updated, i was excited, now i think the old version was better. sure, the app now has a modern look, but it functions really badly. first off, whenever im at the front gate on a busy day and open the app to scan my gold pass, its stuck on that kings island animation with the flag waving, so then i have to leave the EXTREMELY long entry line, and go to the back so im not holding the line up. also, whenever i use filters on the “explore” tab, they will never go away. i can restart my phone, and the filters will still be there and i cant reset them. only plus about the new app is that you can easily see your passperks, and the map looks way better
3/5 stars
3/5 stars
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This app has problems
I have a Silver Season pass. Through this app I made about an additional $350 worth of purchases. One guest pass, one all day meal plan, one all season drink pass, and 2 fast lane passes. According to Fifth Third the $ has been taken out of my account by Kings Island, yet I do not have any of those passes available. I am very frustrated at the moment
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awful
awful app nothing works no payment or anything. i would give this a 0 star if i could
Wait times rarely close
Shouldn’t be that hard to match what they have on the boards. Often shows less than 15mins on app and then 80mins at the ride.
Bad app
The wait times were completely and utterly inaccurate. The navigation is ok though, the only reason I didn’t give it one star.
Could not make any less sense
They make it impossible to add any add ons. You are already logged in on the app but they make you type out your entire 20 digit number which you have to dig up in order to purchase anything. The most non intuitive app I've ever used.
Buggy as heck
Want to see your ticket? “Failed fetching tickets”. Want to see your passes? “Error 226”
An occasional “Error 336” or “Error 16” are thrown in for good measure. Map filters? 0 results. “Add passes or tickets” for tickets and passes purchased? None to be found. The park is open for the season but the app’s functionality? Closed until further notice.
An occasional “Error 336” or “Error 16” are thrown in for good measure. Map filters? 0 results. “Add passes or tickets” for tickets and passes purchased? None to be found. The park is open for the season but the app’s functionality? Closed until further notice.
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I love kings island but
This app is a complete disappointment. One of the main reasons I downloaded it was to plan my day around ride wait times, but it ended up doing more harm than good. The wait times listed are completely inaccurate — it would show 10 or 15 minutes, but when I got to the ride, it was actually over an hour. And this wasn’t a one-time mistake — it happened all day long across multiple rides.
One of the worst examples was the Queen Stunt Coaster. The app said it was a short wait, but it turned out to be one of the longest lines in the entire park. It was a total mess. On top of that, the ride itself desperately needs more rows of seats added — it’s ridiculous how slow the line moves because so few people can get on at a time. No wonder the wait feels endless.
It’s extremely frustrating to walk across the entire park based on the app’s “updates” only to find out you’ve been lied to. It throws off your whole schedule and completely ruins the experience, especially if you’re trying to make the most out of your visit.
If this app can’t provide accurate, real-time information, it shouldn’t advertise that feature at all. It’s misleading and makes everything way more stressful than it needs to be. Until they fix the accuracy of the wait times and the park makes improvements to rides like Queen Stunt Coaster, I would not recommend using this app at all. You’re honestly better off guessing.
One of the worst examples was the Queen Stunt Coaster. The app said it was a short wait, but it turned out to be one of the longest lines in the entire park. It was a total mess. On top of that, the ride itself desperately needs more rows of seats added — it’s ridiculous how slow the line moves because so few people can get on at a time. No wonder the wait feels endless.
It’s extremely frustrating to walk across the entire park based on the app’s “updates” only to find out you’ve been lied to. It throws off your whole schedule and completely ruins the experience, especially if you’re trying to make the most out of your visit.
If this app can’t provide accurate, real-time information, it shouldn’t advertise that feature at all. It’s misleading and makes everything way more stressful than it needs to be. Until they fix the accuracy of the wait times and the park makes improvements to rides like Queen Stunt Coaster, I would not recommend using this app at all. You’re honestly better off guessing.
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Eats mad battery
Used 30% of my battery in 1 hour with GPS enabled. Uninstalled.
EXQUISITE!!!
I love the app , the park and everything this app is literally so great and it gives me more information of the rides,prices, and the food !! I actually love the food it’s absolutely super good and there is so many options!! Overall, everything’s great about this app 🥹💔🔥
slow
love the park but when i am at home trying to see my pass or when it opens it does not load and if it does it takes FOREVER. i dont know if it is like this in the park but i hope not
Pretzel cart
Go don’t get the pretzels on the cot. They taste like trash and put too much salt
Shouldn’t need an app to view show times
Appalled that I had to download the app to view at what time live entertainment is
App times completely inaccurate
The wait times are never accurate. We come enough that we can gauge the times ourselves but if you’re going to have wait times on an app, they should be accurate. Or have a spot on the app for patrons to correct that that isn’t the correct wait time.
Terrible
How can I trust my family’s lives to you on your rides, when you can’t create an app or website that can better manage season passes…. Simply terrible. I hope six flags brings needed IT support.
