Website navigation
The website is not user friendly. You cannot return to the previous page once you select a product and read more about it. It always takes you to the home page and you have to start your search again. Very inconvenient.
Address
I tried purchasing but I keep getting message cannot deliver to my address
Best skincare ever
Amazing app
Kiokii Fans
Love this store so so much! Website is easy to access but LOVE the app! Amazing deals
App doesn’t have my points!
I have been collecting points since the new Waterloo, Ontario location opened up. Although I downloaded the app so I can collect my points online although I can’t put my phone number in. But in person is the only way I can build up points is provide them my phone number and I have over 300+ points? But on the app or website I can only input my email and no phone number that doesn’t even have my points which only says 50 points.
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Delivery time and customer service
Delivery time is very bad in Toronto.they said 3 working days but it’s takes more then 7 working days.and poor customer service..no hot line to talk.even don’t reply my email as well.
Cute
I love their products! 😍
New updates Needed
Laggy app, needs updating!
Favourite Store!
I’m obsessed! No need to order online yay! Spending all my money honey on Korean skincare so worth it!
Not user friendly
Love kiokii, hate the app. It's literally just the website thrown into an app and is so annoying to navigate. I can't even review products because the "add to cart" function is blocking the "post review" button
Not easy to navigate
Search function is wonky. Finding products is a frustration. Selection is good but there are better apps out there for k-beauty.
Why do you want to spy on me so badly?
The app is unusable if you’re on a VPN, displaying “Please disable your VPN/proxy to view this page.”
I’m uninterested in any app that desperate to use or sell my data for advertising.
I’m uninterested in any app that desperate to use or sell my data for advertising.
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is it just me or this app is so laggy whenever i’m scrolling stuffs
Fake product
I just found that the serum I bought was fake . It makes my skin rushes and irritated.
Easy to Use
Love shopping at Kiokii and so glad that they created an app that makes my online shopping experience seamless!
Poor Service and Repeat Mistakes
I was their loyal customer, purchasing in store and online. My online purchasing experience with them has recently been disappointing. First,they delivered the wrong package to my address. Then another package arrive with missing items,though they eventually replaced it. Most recently, I received yet another package with missing items, but this time they showed me a photo claiming it was packed correctly, with no resolution. Clearly, there are serious problems with their packaging and delivery process. Errors seem to be common and customers should film themselves in opening packages from them for their own protection. Not worth my money, time and peace of mind. Won’t be ordering from them again.
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Asian beauty
Love this apps, always being a loyal customer in store, very happy to see they have app!!!!! Easy to shop! !! Love love love !
