Kiosk Pro Basic User Reviews

Customer Experience

Positive experience59.0% of reviews
Neutral2.6% of reviews
Negative experience38.5% of reviews

~ Based on 39 written reviews from the US App Store.

Is Kiosk Pro Basic Safe?

Not enough ratings yet to assess Kiosk Pro Basic.

Is Kiosk Pro Basic Legit?

Kiosk Pro Basic appears to be a legitimate app. AppsHunter Legitimacy Score for Kiosk Pro Basic is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible App

This app is horrible, you can not display anything. All it does is give you a weak explanation of how the app should work. This app provides no tools, help, and poor directions. It is a complete waste of money.

Response from developer

Thank you for your feedback. I'm sorry to hear about the negative experience with the app. You can enter a URL in the "Homepage" setting, then tap "Run Kiosk Presentation" to display the website. You can tap "Need Help?" or the information icon (i) next to each setting to get information from our knowledge base. If you have any specific questions, please reach out to us at software-support@kioskgroup.com and we'd be happy to help.

I’d give this app negative stars if I could

The company’s marketing information is completely misleading, and this app is clumsy and doesn’t display keynote or pdf files as promised in a remotely usable way. There’s no way to try the app since it’s a different feature set than the free version, no refunds available, and the app UX reads like it was created decades ago. AVOID IT.
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Great app and tech support

I’ve been using this app for museum kiosk applications. It is easy to use if you have just a little html experience. I recently had a minor problem with the idle timer and playing videos. The tech support was great! Fast, responsive, and the issue was resolved.

Works for a video kiosk

Most apps won’t play a local file but Kiosk Pro does. While it can be hard to figure out some parts, the customer support has always been fantastic so we keep using it at our museum.

Very reliable

Been using for many years and it works great!

Excellent app

Great app and tech support was super responsive

Super misleading description

Does not easily save an entire website for offline use AT ALL. That's the only thing I bought it for. You have to save it as files locally on your computer which I absolutely cannot get to work. App is difficult, ugly, and the description is SUPER misleading. Absolute waste of a ton of money.

Response from developer

Hello, I’m sorry for the confusion regarding our app description. Our team is going to review and see how we can improve the description to make this more clear. If you’d like to contact us via support@kioskproapp.com, we’d be happy to try and help you with storing the files locally. Otherwise, we have instructions on how to request a refund available at https://www.kioskproapp.com/refund.

Great app!

It works like a charm, many features, very customizable and the support is fast and really helpful.

Works Well in Museums

I’ve used this app numerous times to display exhibition content. The ability to stored files natively is a huge plus! Well worth it!

Submit button doesn’t work

Submit button doesn’t work at the end!!

Response from developer

I'm sorry that you're experiencing a problem! Since Kiosk Pro is a browser app, the submit button you're seeing is most likely part of the content that's displaying inside of the app. Otherwise, if you believe the button doesn't work because of the app, you can reach out to our support team we'd be happy to try and investigate the problem further: support@kioskproapp.com

Really poor...

...no design, poor instructions, and no way to save settings for future use, and no examples, and it can't upload pdfs, you have to use other software/pc/mac. A really unfriendly app with lots of tech instructions but no creative,

Total ripoff

Don't buy this software unless you are ready to learn HTML as well. The app itself can not do basic kiosk tasks. Buyer beware.

Offline Viewing More Complex Than Expected

This is a great app for professionals displaying their own content. Unfortunately offline viewing wasn't nearly as great or as easy as they made it sound ("No internet? Not a problem."). Offline viewing only works if you have access to and transfer all the content (html, css, files, etc) to the iOS device. It won't cache a webpage for offline viewing. That means I can't use this for offline viewing of the portfolio site I built through a 3rd party template service (i.e. Squarespace).
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Works great with a excellent feature set!

The wide range of settings and features like identifiers made the project easy.

Bummed...

Our app did an automatic update while at a show. We didn't think much of it and let it continue. When the update was finally complete, our KioskPro presentation was blank leaving our iPad useless until we get back to the office to reload. Maybe we're missing something...?
My suggestion is to wait until you have access to your source files before performing the update.
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Thank you for iOS 5 Support!

This app is excellent and super useful. And thank you so much for your continued support for iOS 5 as it lets us use iPad v1 devices and save hardware costs. The effort is very much appreciated!!

Working really well with my HTML5 content. THX

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Solid app

I have this app running on an ipad in the lobby of a Four Seasons resort and it hasnt let me down yet. I was using a different kiosk system before that crashed many times requiring akward phone calls from the front desk. Now i never even think about the thing. As we deploy more ipad kiosks I will be getting the full pro version. Highly recommended.
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Not intuitive!

Exactly what I'm looking for, but it's so unintuitive that it's too frustrating to actually use.

Keep looking

Don't waste your money, one of the more difficult programs I have used and I still never got it to do what I needed it to do.