Avoid 3.0!
If you have the 810 printers i highly recommend avoiding version 3.0
Response from developer
Hi rodhx, Thank you for your honest feedback about upgrading to Check-Ins 3.0. Would you mind emailing our support team about the update and the struggle you are having. We know how frustrating things can be when systems are not working and you have multiple families waiting in line. We don't want that experience for anyone. If your up for it, we would love to work with you to get your situation resolved. The email address is: support@planningcenter.com You can also click the "?" in the tool bar on the right side of your Check-Ins admin screen.
No Rollo compatibly
not easy to configure or troubleshoot, often must resort to writing names on the thermal paper with a marker or using lanyards, which defeats the purpose of paying monthly for this service...
searching by name is not very useful, not tolerant, must be exact spelling unlike smart phones and google search.
times out too quickly
not user friendly
no support
waste of time
waste of electricity
not environmentally friendly
waste of money
Response from developer
jc 11211, If you are still running into any of these issues, would you let us know? Our Support Team is ready and waiting to assist you. You can reach out to us through our in-app helpdesk or by sending an email to support@planningcenter.com. We're always here to help!
Will not load
Response from developer
Hi Liz_Ette, This sounds like a time and date setting issue on your device. If this is still an issue for you, would you let us know? Our Support Team is ready and waiting to assist you. You can reach out to us through our in-app helpdesk or by sending an email to support@planningcenter.com. We're always here to help!
Outstanding Product!
Customer service has always been great but I’ve rarely had the need to use because of how clear their online resources are. Sure, there are still issues that come up. But those are typically as a result of a setting that the user isn’t utilizing correctly or a misunderstanding of how the systems function.
Great value and well worth the investment. Thanks for the excellent system, PCO.
