Planning Center Check User Reviews

Name: Planning Center Check-Ins
Rating: 3.79365 (63 reviews)

Planning Center Check-Ins

Ministry Centered Technologies

💼 Business

📊 Productivity

Top reviews

Most Recent Highest Rated Lowest Rated

Avoid 3.0!

All along this app has been a constant pain due to frequently losing connection to the recommended Brother 810 printers. Well…3.0 ramps that up to absolutely unusable. The three ipads we updated lose printer connection after just a couple of minutes, rendering them useless. So much for the major overhaul. I would love to go back to the previous version so we could at least get a good 5 or 10 minutes before an error, but of course that’s not an option. Instead we get to be embarrassed and frustrated by the checkin system three times a week.

If you have the 810 printers i highly recommend avoiding version 3.0

rodhx

2 years ago

Response from developer

Hi rodhx, Thank you for your honest feedback about upgrading to Check-Ins 3.0. Would you mind emailing our support team about the update and the struggle you are having. We know how frustrating things can be when systems are not working and you have multiple families waiting in line. We don't want that experience for anyone. If your up for it, we would love to work with you to get your situation resolved. The email address is: support@planningcenter.com You can also click the "?" in the tool bar on the right side of your Check-Ins admin screen.

No Rollo compatibly

can not print to just any printer, only compatible with Dymo and Zebra...

not easy to configure or troubleshoot, often must resort to writing names on the thermal paper with a marker or using lanyards, which defeats the purpose of paying monthly for this service...

searching by name is not very useful, not tolerant, must be exact spelling unlike smart phones and google search.

times out too quickly

not user friendly

no support

waste of time

waste of electricity

not environmentally friendly

waste of money

jc 11211

3 years ago

Response from developer

jc 11211, If you are still running into any of these issues, would you let us know? Our Support Team is ready and waiting to assist you. You can reach out to us through our in-app helpdesk or by sending an email to support@planningcenter.com. We're always here to help!

Will not load

App will not load. Startup screen appears with a QR image and text indicating a process for setting up a new station but before the user can do anything, screen flashes and reappears. Does not respond to any presses. Does not allow any use. This is on an iPad mini running 12.5.5

Liz_Ette

4 years ago

Response from developer

Hi Liz_Ette, This sounds like a time and date setting issue on your device. If this is still an issue for you, would you let us know? Our Support Team is ready and waiting to assist you. You can reach out to us through our in-app helpdesk or by sending an email to support@planningcenter.com. We're always here to help!

Outstanding Product!

Planning Center Online products are the best in the business. I’ve now lead 3 organizations through an entire transition from other system to Planning Center Online. Organizations of different sizes. PCO is always updating their products and clearly communicating those changes as they happen.

Customer service has always been great but I’ve rarely had the need to use because of how clear their online resources are. Sure, there are still issues that come up. But those are typically as a result of a setting that the user isn’t utilizing correctly or a misunderstanding of how the systems function.

Great value and well worth the investment. Thanks for the excellent system, PCO.

Morecraft12

5 years ago

Fantastic

This app has been fantastic for the organizing and building of our children’s ministry! Thank you planning centre, you have done it again!

Fredericton Review Network

6 years ago

A Game Changer

Planning Center check-ins continually keeps our kids at our church checked in and safe! Their software is amazing and they are always adding new features to make it an even better experience. We love this app!

Metro Community Church

6 years ago

The worst planing EVER

I tried to sign in and it wouldn’t let my. So I tried to look for a sign up button and there was none. Work on everything.

wrfgkytfvfsauolkghbvbbbbb

7 years ago

Response from developer

I'm sorry you've run into some troubles, but it sounds like you may not have the permission level to create a Check-In Station. You'll need to contact your ministry leader if you need this. If you'd like some help from us, feel free to write in to support@planningcenter.com so we can chat today! Thanks, Matt

This is a fabulous app.

Great for checking in children quickly. Would be even better if you could have an option to print or not to print the parent barcode for checking out as we waste a lot of sticky labels printing the parent barcodes when they have there family QR code saved on their phone and don’t need a printed label as well.

7race7

7 years ago

Not what it says it is

When I open the app it takes me to services not check-ins

8633862033

8 years ago

Response from developer

Sounds like some wires were crossed at login. Can you please log out, then try logging in again? If you'd like more help today, please write to us at support@planning.center Thanks, Matt

Super Check-Ins Application!

Planning Center Check-Ins has been a great Check-Ins application for our kids ministry and church events. Very affordable, responsive, only thing is you need to have a solid internet connection. And their customer service and online trading and user grades are five-star-worthy!

saulmarquezjr

8 years ago

Very easy to set up and use

It took me less than 5 minutes to turn my phone into a check in station. If you are using a printer with labels, you must have another station already set up (like a PC) that is directly connected to the printer. Then when setting the mobile app as a station choose for the label to print at the station connected to the printer. It worked perfectly with my first test.

Selamberto77

9 years ago

Crashes

It keeps crashing right after I check a kid in. We have the most recent update. Please fix!

david.gurian

10 years ago

Response from developer

Our latest version to-date is 1.22, and shouldn't be crashing. Can you update to that version & let us know if it's still crashing? If so, email support@planning.center with details and we'll get right back to you.

No support

Our church uses their app for scheduling so we thought we would try the Check-in app, but it has been very disappointing. We bought the Citizen printer so we could do self check-ins, but the program never recognizes the printer even though the iPad does. We have contacted tech support but they want to do everything via email, no telephone aupport. Additionally support is only available during weekdays.

Team Hefe

11 years ago

Great addition to PCO

We love this addition to the PCO line. We can quickly check in our choir members for rehearsal and services. No more paper attendance! And I can print reports for our worship pastor that list those who have missed recently so he can follow up with those folks.

kmarieb