Trying to access previous issues
Digital and magazine site should be better integrated
Good magazine. Awful app
Customer Service
*Update I received a message with the same steps I have already took and the email I never received an answer from so honestly this company is a scam DO NOT BUY FROM THEM! They will take your money and then in public say oh we are sorry message here and whe you do you don’t get answers! I have already wrote off that $37 or whatever it was because at this point I don’t even know anymore but I hope others don’t fall prey to their poor business practices!!!
Response from developer
Sorry to hear your magazine hasn't arrived yet. If you're still having problems you can visit https://www.kiplinger.com/help for delivery estimates and customer service contacts.
Customer Service
Response from developer
Sorry to hear your magazine hasn't arrived yet. If you're still having problems you can visit https://www.kiplinger.com/help for delivery estimates and customer service contacts.
Very Poor App for Paid Subscription
Response from developer
Thank you for submitting bug reports and leaving this comment. We value your input as a subscriber and would like to fit the issue. Could you please email our support team (KPFservice@kiplinger.com) with the key details about the app freezing / redownloading issue and mention your bug reports? Once we have that, we can take it from there with our app developers. Thanks again.
Access problems
Response from developer
Good afternoon, Thank you for being such a loyal subscriber. If a person has subscribed directly with Kiplinger via a Kiplinger offer, they shouldn't need to pay anything extra to use the Kiplinger app. We'd like to help resolve your issue so you can continue enjoying all of our app content. Please contact kipcustserv@cdsfulfillment.com, including a brief description of the problem, and our customer support team will assist with a resolution. Kind regards, The Kiplinger Team.
Nice magazine. Horrible customer service
I emailed. No response. I contacted the developer through the app. Again no response. What good is an app when you can’t access any of the articles?
I can access the website and pdf articles but you can’t of course click right to the article and the “experience” they brag about just isn’t the same.
I have subscribed in the past with access to their app so whomever is now minding the store is asleep.
Maybe a bad review will wake them up!
Response from developer
Thank you for your business, and for for bringing this to our attention. If you've subscribed via Kiplinger, you should have full access to all of our app content with your regular login at no extra charge. Please contact kipcustserv@cdsfulfillment.com, including a brief description of the problem, and our customer support team there should be able to assist with a resolution. Kind regards, The Kiplinger Team
TERRIBLE TIME LOGGING IN
Sincerely James C. Sauer
Response from developer
Thank you for bringing this to our attention. Please contact subscomplaints@futurenet.com, including a brief description of the problems encountered when attempting to login, and our customer support team will assist with a resolution. Kind regards, The Digital Support Team.
Horrible Experience
Broken
Does not work
Does not recognize subscription
Paid for subscription but it doesn’t register
Not affiliated with Kiplingers!
Rip off
Kiolinger Mag Subscription
Will not work
Reconsider what your doing
Recent switch to app delivery of content is a failure.
The application is dysfunctional; and does not serve end user.
Please correct.
This is going to become a time drain, that will inevitably push me away.
