Trying to access previous issues
Unable to sign on to app. Could not find on line passworhelp so download was useless
Digital and magazine site should be better integrated
Digital articles and magazine stories should show up on the same site
Good magazine. Awful app
I’ve been subscribing to this magazine for years. I can no longer download it. I also have trouble getting it to recognize my subscription just about every time I use it.
Customer Service
I was super excited to get these magazines and digital versions but I paid for both and while yes I get my digital version I have yet to see the first magazine and I have tried 4 times to reach out through social media, email, and any other way I could find to reach out but the customer service is no where to be found! I haven’t had a single response to any of my requests for someone to reach out to me!!! I love the information but if you have any issues or need to speak to someone this company doesn’t care or even try. Very frustrating!
*Update I received a message with the same steps I have already took and the email I never received an answer from so honestly this company is a scam DO NOT BUY FROM THEM! They will take your money and then in public say oh we are sorry message here and whe you do you don’t get answers! I have already wrote off that $37 or whatever it was because at this point I don’t even know anymore but I hope others don’t fall prey to their poor business practices!!!
*Update I received a message with the same steps I have already took and the email I never received an answer from so honestly this company is a scam DO NOT BUY FROM THEM! They will take your money and then in public say oh we are sorry message here and whe you do you don’t get answers! I have already wrote off that $37 or whatever it was because at this point I don’t even know anymore but I hope others don’t fall prey to their poor business practices!!!
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Response from developer
Sorry to hear your magazine hasn't arrived yet. If you're still having problems you can visit https://www.kiplinger.com/help for delivery estimates and customer service contacts.
Customer Service
I was super excited to get these magazines and digital versions but I paid for both and while yes I get my digital version I have yet to see the first magazine and I have tried 4 times to reach out through social media, email, and any other way I could find to reach out but the customer service is no where to be found! I haven’t had a single response to any of my requests for someone to reach out to me!!! I love the information but if you have any issues or need to speak to someone this company doesn’t care or even try. Very frustrating!
Show more
Response from developer
Sorry to hear your magazine hasn't arrived yet. If you're still having problems you can visit https://www.kiplinger.com/help for delivery estimates and customer service contacts.
