SCAM
This app will set you up, i made an appointment, just for it to not allow me to log in, and make me miss an appointment. Risking a $200 no show fee.
Not able to create an account
When creating it has an error stating theres an account with the existing number and to login. I click login and forgot passcode and it never sends a verification code to move forward:
Other people raves about this app…
Other people I knew raves about this app and how it helped them. I finally downloaded the app and set up an account, but it doesn’t work. It will not send me a code, and it will not allow me to select the customer service feature for not sending me a code. And there is no phone number to call? Disappointed.
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Excellent, I was concerned about bad reviews
After purchasing two 24 hour antigen/lateral flow tests for my holiday to Lanzarote which begins tomorrow, I was concerned about the terrible reviews here especially since this company is recommended by TUI. I purchased tests for my boyfriend and I. I submitted photos of both test results 8:30am Sunday just on my phone and entered my boyfriend’s details for one test and mine for the other. I received a notification saying that the PDF certificates were available in the app in less than an hour. I had the results by 9:30am same day (Sunday). The certificates have no mistakes and I have downloaded the certificates to my files on my iPhone. The service works on a Sunday for anyone wondering which was perfect as my flight is on Monday morning. The app says they issue certificates between 08:00-23:00 every day including weekends but advise to upload your test results 4 hours before you need your certificate. Ready to go on holiday in the morning. :) Very happy with this service.
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Awful
The communication on this app is awful / you can never actually speak to a member of staff - it’s all done via email as the FAQ section directs you round in circles to the same links!
Quite simply we purchased tests last November and simply wanted Klarity to confirm we hadn’t used them, and put the unused tests back on our App - Simple? NO it was like communicating with an Alien (via email)
Shocking - do not use!
Deleted
Quite simply we purchased tests last November and simply wanted Klarity to confirm we hadn’t used them, and put the unused tests back on our App - Simple? NO it was like communicating with an Alien (via email)
Shocking - do not use!
Deleted
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