Terrible service
After an emergency involving the medication they provided, I couldn’t get ahold of anyone but a receptionist who frankly didn’t seem to have a care in the world and didn’t even give the most basic advice. To call 911. I could have been dying and these people couldn’t care less. I feel like they have no clue what they’re doing and don’t give a damn about you.
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No support whatsoever
All they care about is you paying your fee and making sure that you pee in a cup? And if you don’t, they will happily kick you out, which is the opposite of what they’re supposed to be doing. There are way better online resources out there than Klinic.
Legit!
I have no reason to lie to anybody..this app is legit and the service they provide is legit! The bad reviews have to be isolated incidents. Nobody is perfect. But if you need this kind of help, this is the place to go.
Use at your own risk
The doctor has no showed multiple times, every prescription he was supposed to call in, he didn’t and I would have to go through a huge hassle of communicating through the apps customer service rep. While they communicated with the doctor, and that in its self was a huge hassle. But then the doctor STILL did not call it in so the next day I had to do it all again, then they had me do a second visit (mind you it’s been like 3 days at this point) with the doctor to verify the issue and get him to actually call it in. Is it after all this I found out that they had charged me for a second visit which was $75 which they eventually refunded but only after it had caused me to miss a payment if something else which led to late fees, causing more missed payments and multiple other late fees the whole thing is a cascading effect. I ended up paying more fees by far than the amount that they refunded.
Finally though I did get meds, but then it all happened again. This time they called me to apologize I was a few hours ago and they have not responded after saying they would get in touch with the doctor to have it fixed.
So use it your own risk !!!
Finally though I did get meds, but then it all happened again. This time they called me to apologize I was a few hours ago and they have not responded after saying they would get in touch with the doctor to have it fixed.
So use it your own risk !!!
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Be aware
Mind this app. They claim to check insurance and get prior approvals but end up slamming your charge account with high high fees! Left me high n dry.
Warning Warning Warning
Was directly lied to and told I would be given 2 weeks of medication, only to find out they give me one week of medication, made me look pathetic to my pharmacist all becasue their prescribing nurse practitioner outright lied to me. Could’ve not switched providers and kept my 2 week prescription through GROUPS RECOVERY TOGETHER! Waste of time and waste of money. Don’t be fooled like I was!!!
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Sub Doc Stole from Me
I got a suboxone doctor through this app, and she literally robbed me. She charged me $260 a week. She kept charging me weekly even after I moved to monthly visits. When I asked for a refund, she refused. I disputed it with my credit card company, and she sent in FAKE patient visit reports to my CC company. I had to report her to DOPL, Utah’s licensing agency. Action against her was taken because what she did was illegal. There are WAAAAY cheaper suboxone docs out there that won’t steal from you! Try QuickMD. It’s $99 a month for me.
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Amazing Service!!!!
This is an extremely amazing service! I got out of prison and was desperately trying to find a place that accepted Medicare. All the local clinics turned me away, but not Klinic. They have helped me throughout the entire process. Their staff/customer service is beyond outstanding. You can reach out to them via text about any issue you might be having with the pharmacy, scheduling or anything that could come up with their service and they will take care of it right away. Dealing with Drs and their offices has always been a pain, but not with Klinic. I highly recommend anyone who needs Suboxone to use this service. I will stay with them as long as they will have me. I really can’t say enough good things about my experience with Klinic
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Nightmare!
My entire experience with this app has been a nightmare. I’ve been double and triple charged for appointments. I’ve been charged for appointments that didn’t even happen. Every time I reach out to the app via the help line, they brush me off. They tell me I need to contact to provider. The provider tells me I have “autopay” on, but there is no option to select autopay. I called the app to find out how to turn off autopay, and they didn’t know where the autopay button is either. Every time I email support, I get a message that the support email isn’t a valid email. This app is so scammy. The provider has taken almost $2000 from me over two months, and she barely meets with me. This is awful. I’ll be switching apps. I’m in the suboxone/subutex program. It’s so hard to find a good MAT program that isn’t just exploiting desperate people for money. This app isn’t it. This app definitely exploits people in need.
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Horrible scam
They had me sign up and choose a time with a doctor. I installed the app, filled out paperwork and waited 2 hours until the doc messaged me and says “sorry you didn’t confirm the appointment and won’t be seeing you today”.
It was confirmed in the app and with their customer service and she tells me 5 mins before our appointment she can’t do it.
Then lies and says she will message me to
Set up another appointment which never happened.
Wasted hours on this company. Horrible people and horrible doctor that cared absolutely nothing
It was confirmed in the app and with their customer service and she tells me 5 mins before our appointment she can’t do it.
Then lies and says she will message me to
Set up another appointment which never happened.
Wasted hours on this company. Horrible people and horrible doctor that cared absolutely nothing
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Life changing
They helped me get a doctor visit the same day and it was covered by my insurance. Got my meds and changed my life. Thank you!
Thanks
I was a bit skeptical but this app helped me find a provider in network who took my insurance, and I was able to get my medications the next day. Thanks!
Great App -- really easy to use
I appreciate the app and everything Klinic has done for me. I was able to easily get in touch with a provider who was fit for me.
The app itself is easy to use.
The app itself is easy to use.
WOW
I cannot express how grateful I am for discovering this incredible medical app! The user-friendly interface makes it easy to navigate, and the wealth of health resources provided is truly impressive. The company behind it deserves applause for their commitment to user privacy and data security. Kudos to the developers for creating a reliable tool that genuinely enhances the quality of healthcare management. Highly recommended
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Amazing platform!
I’ve been using the Klinic platform for a while now and it has been so helpful in finding me the right provider.
The process is smooth, and I was able to get the right help for what I needed.
Highly recommend!
The process is smooth, and I was able to get the right help for what I needed.
Highly recommend!
Scam, do not give personal info
They are a scam - simply a "body hunter" service. They collect your personal information, claim to verify your insurance, and then claim to connect you with a provider that accepts your insurance. The provider will try to charge you a hefty fee, which they claim is a copay. However when I called my insurance, they said there is no such copay. When I asked the provider, then then said it is because they do not accept insurance, despite my insurance being listed on both their website and Klinic's website, and despite both them and Klinic claiming that they had verified my insurance and found me a provider that accepted my insurance. This is illegal - it is fraud, false and deceptive advertising, and illegal interstate commerce. My insurance company has being filing claims and complaints, and I have begun reporting them to all pertinent regulatory and legal authorities. I now have to get an attorney to ensure they properly dispose of my personal information, because of course as soon as I told them what the provider in their "network" had done (thinking this must surely just be one bad apple), they (Klinic) went radio silent, which tells me they are not only already aware, but that they are complicit and probably rely on this as their source of income. They take advantage of people in serious medical peril, lie and cheat to try and get money out of you that they have no right to, and are apparently happy to do so. They should be removed from the app store - this is highly illegal behavior, and is a federal issue since they operate across state borders, and place people's medical needs and health in jeopardy.
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