Terrible service
After an emergency involving the medication they provided, I couldn’t get ahold of anyone but a receptionist who frankly didn’t seem to have a care in the world and didn’t even give the most basic advice. To call 911. I could have been dying and these people couldn’t care less. I feel like they have no clue what they’re doing and don’t give a damn about you.
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No support whatsoever
All they care about is you paying your fee and making sure that you pee in a cup? And if you don’t, they will happily kick you out, which is the opposite of what they’re supposed to be doing. There are way better online resources out there than Klinic.
Legit!
I have no reason to lie to anybody..this app is legit and the service they provide is legit! The bad reviews have to be isolated incidents. Nobody is perfect. But if you need this kind of help, this is the place to go.
Use at your own risk
The doctor has no showed multiple times, every prescription he was supposed to call in, he didn’t and I would have to go through a huge hassle of communicating through the apps customer service rep. While they communicated with the doctor, and that in its self was a huge hassle. But then the doctor STILL did not call it in so the next day I had to do it all again, then they had me do a second visit (mind you it’s been like 3 days at this point) with the doctor to verify the issue and get him to actually call it in. Is it after all this I found out that they had charged me for a second visit which was $75 which they eventually refunded but only after it had caused me to miss a payment if something else which led to late fees, causing more missed payments and multiple other late fees the whole thing is a cascading effect. I ended up paying more fees by far than the amount that they refunded.
Finally though I did get meds, but then it all happened again. This time they called me to apologize I was a few hours ago and they have not responded after saying they would get in touch with the doctor to have it fixed.
So use it your own risk !!!
Finally though I did get meds, but then it all happened again. This time they called me to apologize I was a few hours ago and they have not responded after saying they would get in touch with the doctor to have it fixed.
So use it your own risk !!!
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Be aware
Mind this app. They claim to check insurance and get prior approvals but end up slamming your charge account with high high fees! Left me high n dry.
