Goal Tracker Needs Help
I strongly preferred the previous interface for tracking Goals and Sub-Goals.
The old design was much more intuitive and functional. Sub-goals had circular indicators that you could tap to mark them complete, and you could immediately see what had been accomplished and what was still outstanding. It gave you a clear visual sense of progress.
The new Goals interface in the Healthie app feels like a significant step backward. Goals cannot be edited or deleted from the app, and the way Sub-Goals are handled is especially frustrating. When you mark a Sub-Goal as complete from the main screen, there is no clear visual indication afterward that it has actually been completed.
For a feature designed around goal tracking, being able to quickly see progress is essential.
I would strongly recommend bringing back the functionality and visual feedback of the previous interface: allow users to edit and delete Goals within the app, make Sub-Goals individually actionable, and provide an obvious visual indicator when each Sub-Goal has been completed.
The previous circular check-off design was simple, intuitive, and made progress easy to see. The new interface may look different, but from a usability standpoint, it is considerably less effective.
Also,
the food tracker does not properly tally up the total macros on the Home screen. If I view details, the actual macro total correctly.
The old design was much more intuitive and functional. Sub-goals had circular indicators that you could tap to mark them complete, and you could immediately see what had been accomplished and what was still outstanding. It gave you a clear visual sense of progress.
The new Goals interface in the Healthie app feels like a significant step backward. Goals cannot be edited or deleted from the app, and the way Sub-Goals are handled is especially frustrating. When you mark a Sub-Goal as complete from the main screen, there is no clear visual indication afterward that it has actually been completed.
For a feature designed around goal tracking, being able to quickly see progress is essential.
I would strongly recommend bringing back the functionality and visual feedback of the previous interface: allow users to edit and delete Goals within the app, make Sub-Goals individually actionable, and provide an obvious visual indicator when each Sub-Goal has been completed.
The previous circular check-off design was simple, intuitive, and made progress easy to see. The new interface may look different, but from a usability standpoint, it is considerably less effective.
Also,
the food tracker does not properly tally up the total macros on the Home screen. If I view details, the actual macro total correctly.
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557Fit
Mid UX
Journaling needs to be low friction to add value. What really frustrates me is when my last entry has posted to my journal, but is still cached when I go to make a new entry. I have to manually update the time when it should be automatic, delete the old picture before I can upload a new one, and redo my comment and hunger/healthiness selections. Additionally, when I do comment, clicking on the comment box prevents me from selecting other fields. I have to save, then go back and edit in order to complete all inputs. The bugginess of this app really needs some TLC.
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NNickname.Rand()
SCAM
This service feels like a scam. They require you to enter your payment information before you can even book an appointment, but when you need to cancel, they make it nearly impossible.
As soon as I found out I’d have to pay out of pocket, I tried to cancel. There is no cancel button in the app, no customer service phone number, and no way to contact the nutritionist directly because I can’t even access that information anymore. I emailed their support address over two weeks ago asking to cancel and have not received a single response. Not one human being has contacted me—not by email, phone, or through the app. The only communication I’ve received is an automated appointment reminder.
It’s unacceptable to make it this easy to book and this difficult to cancel! Especially when you’ve already collected someone’s payment information. Requiring a credit card while providing virtually no way to cancel or reach a real person is incredibly frustrating and, based on my experience, makes the entire service feel deceptive.
I would never use this service again and would strongly caution others before giving them their payment information.
As soon as I found out I’d have to pay out of pocket, I tried to cancel. There is no cancel button in the app, no customer service phone number, and no way to contact the nutritionist directly because I can’t even access that information anymore. I emailed their support address over two weeks ago asking to cancel and have not received a single response. Not one human being has contacted me—not by email, phone, or through the app. The only communication I’ve received is an automated appointment reminder.
It’s unacceptable to make it this easy to book and this difficult to cancel! Especially when you’ve already collected someone’s payment information. Requiring a credit card while providing virtually no way to cancel or reach a real person is incredibly frustrating and, based on my experience, makes the entire service feel deceptive.
I would never use this service again and would strongly caution others before giving them their payment information.
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NGnot that pizza girl
Horrible
Doc just moved to this app!! Does not work no one responds im late to get my medicine honestly starting to believe I got scammed
SNsamer numan
Broken and unreliable
The webpage is a total nightwear broken unreliable. Doesn’t tell you any information just once your money. And then once you load the app, none of the features actually work. Please try somewhere else. Don’t fall for it.
MMRnoSEEme
