Needs Zoom Feature
Reliable and honest
Bummer!
Clunky and buggy
The blurs/emojis/pic you use to “Kloak” when it does it automatically on a video is all over the shop. Eg on a video of my daughter and husband, it didn’t Kloak my daughter initially at all, just my husbands face, then his face wasn’t kloaked but his ear was, then it would jump back to his face, then randomly at the end it kloaked my daughters face.
I tried fiddling/editing the Kloak but it’s so fiddly and clunky and time consuming. I just gave up on the end on that video. Tried another video, and also a group photo with some kids and it was just as clunky each time. Such a shame!
Revised Review
Response from developer
Hi Xoxocatt, appreciate the review and agree it's not 100% there, I am working on it and would love to hear more from you so I can resolve the issues with tracking and auto filters. Would you mind emailing me please at hello@kloakapp.com? I'm keen to hear more details and have no way to directly contact other than responding to this review. Thank you so much. - Sarah
So thankful for this app
Mind blown
So impressed
Great idea but not execution
Slow app and almost ineffective
Response from developer
Hi RachelMomolina, Really appreciate this feedback, thank you. I see you were on version 1.2 when you wrote this review. We have since released 2 new updates that should help with the issues you're having. Specifically, there is a "manual" button on the bottom right that will import the video instantly into the editor. From there you can select which faces you'd like the app to track and cover instead of waiting for Kloak to cover them all initially. I would love to stay in touch and get this experience to 5 stars for you. Can you please reach out to me at hello@kloakapp.com? I'm ready to do the work 🤝 - Sarah
Clunky
Response from developer
HI Morven.c.Mackenzie, appreciate the kind words about the idea. I'm keen to hear your feedback on what's not working for you, so I have the opportunity to turn this experience around for you. Can you please email at hello@kloakapp.com? Thanks so much and I look forward to hearing from you! - Sarah
can’t get any video to open in it
Response from developer
Update (June 16): Hello, wanted to give an update that because of your review, I dug into the app and did see there were crashes happening on certain iPhone models. I updated the code, did some testing it's working now on my side now. Can you please update to the latest version and let me know if it's still happening for you? Please email me at hello@kloakapp.com, I have something small for you as a thank you for bringing this to my attention. Hi Callanroseonline, oh no! Thank you for bringing this to my attention. I will investigate and find a solution so this doesn't happen. In the meantime, can you please email at hello@kloakapp.com? Thank you so much. - Sarah
Overpriced nonsense
Response from developer
Hi Bull Martin, thanks for trying Kloak! Totally understand, $40/year won’t be for everyone. Just a heads up, you can close the paywall and still use the free version of the app. Pro is optional and comes with a 7-day free trial if you want to test it out. Please email me, I'd love the opportunity to turn this 1 star review into a 5 star review. hello@kloakapp.com. - Sarah
Fab app
Response from developer
Hi IVFmummy, really appreciate the kind words, thank you so much. Continuing to improve the app so it is faster and easier to use. - Sarah
Good Idea But Still Needs A Lot Of Work
Response from developer
Hello beyondmyfence, This is an awful experience and I'm honestly shocked with your generosity of rating it 3 stars with the experience you had in the app 🫣. I'm sorry, that sounds truly frustrating . I do see you wrote this review while on version 1.1 and I wanted to let you know if you update the app today, you will see a lot of your frustrations should be resolved. Bugs we fixed that you brought up in your review that are now fixed: 1. The "Add Kloak" has feathered edges now 🪶 2. We got rid of the ugly square 🥳 3. You can draw a custom Kloak Mask OR add an oval shape 4. The bug where you wanted to delete only part of the layer would result to the entire layer being deleted is fixed. ✅ Could you please email me at hello@kloakapp.com? I want to ensure that this isn't a crappy experience for you after your update & I have a small something as a thank you for the feedback. - Sarah
Thank you!
Response from developer
Hi TStarling ✨, thank you so much for taking the time to write a review, really appreciate it. 🙏🏻 - Sarah
I’m obsessed!!!
Response from developer
HI madisonfaith12, thank you so much for the review, really appreciate it. I've released an update inside the app since you left this review, so the app will be more accurate and faster now too. :) - Sarah
