Greedy
I spent days cataloging my yarn stash after having to move it into storage. I loved being able to see what i had on hand without having to dig it out of my basement. After not crocheting for a while, i went to the app to check if I had the yarn needed for an Etsy order. I was asked to log back in and give them my demographic information… then hit with a $100 annual subscription! You guys are insane if you think your target market has enough money to spend $100 on an APP after spending all their extra money on a bunch of yarn! I've never left an app review in my life but i have never been this annoyed and frustrated with an app. Not everybody wants their stuff on the cloud of connected to and email you can spam for your mailing lists. Stop forcing consumers to pay for a subscription for a service they don't need. I saw they replied to another review with, "none of your data has been deleted or taken away. Everything you've added is still safely stored in your account. The change is about access to functionality, not ownership of your information.”
The issue is, you’ve locked my information in a similar manner to RANSOM-WARE. I would’ve loved to have gotten a copy of my yarn stash to store on my OWN physical drives but why would they do that if they can charge their long time users $100? Don’t spend your money on this app, if you want a community go on internet forums or in person events. If you want to track your stash, don’t use a service for a glorified excel spreadsheet. If you’re reading a pattern, use a free PDF viewer.
The issue is, you’ve locked my information in a similar manner to RANSOM-WARE. I would’ve loved to have gotten a copy of my yarn stash to store on my OWN physical drives but why would they do that if they can charge their long time users $100? Don’t spend your money on this app, if you want a community go on internet forums or in person events. If you want to track your stash, don’t use a service for a glorified excel spreadsheet. If you’re reading a pattern, use a free PDF viewer.
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New update has so many issues
Why is my pattern suddenly cut off?! I updated the app this morning and it lost my highlights on my chart so that was fun… and it’s also cutting off my pattern. It doesn’t matter if I remove the pattern and add it again, it’s still being cute off!! And why can’t i suddenly add decimals in the yarn stash? My yarn is 1.76 oz not 1 oz not 2 oz. 1.76!!! For an app this expensive I would hope things worked properly. I’m so extremely dissatisfied and disappointed at the moment.
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Subscription Management
Subscription was not managed under Apple, which is what I would normally track, and they were unable to perform a refund for a few days delay of cancellation (which I never had an issue with other companies before)
Impossible to contact them
Having opted in for the trial version of the app, it was the impossible to reach them to cancel my subscription. No response to my emails. Meanwhile, £84 taken
from my account.
…. And still no contact 2 weeks after request to cancel my subscription. At what point does this become a fraudulent organisation?
from my account.
…. And still no contact 2 weeks after request to cancel my subscription. At what point does this become a fraudulent organisation?
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Zu teuer für den gebotenen Funktionsumfang
Die App bietet zwar eine coole Funktion für Anleitungen und Muster, aber das Preis-Leistungs-Verhältnis stimmt leider gar nicht! Mit 8.99 € pro Monat ist sie fast gleich teuer wie vergleichbare Apps im Jahr kosten (z.B: Zähl mich, 9,99€/Jahr).
Der hohe Preis rechtfertigt sich nur wenn man mindestens zwei Strickanleitungen pro Monat kaufen würde die im Abopreis scheinbar inkludiert sind. Sobald man mal etwas Stricken möchte ausserhalb der App, sind die restlichen Basisfunktionen für diesen Preis schlichtweg zu teuer!
Der hohe Preis rechtfertigt sich nur wenn man mindestens zwei Strickanleitungen pro Monat kaufen würde die im Abopreis scheinbar inkludiert sind. Sobald man mal etwas Stricken möchte ausserhalb der App, sind die restlichen Basisfunktionen für diesen Preis schlichtweg zu teuer!
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