Free

Details

  • Released
  • Updated
  • August 27, 2018
  • March 30, 2025
KODO Hub screenshot #1 for iPhone
KODO Hub screenshot #2 for iPhone
KODO Hub screenshot #3 for iPhone
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About

This app allows users to provide feedback on retail service experiences directly at the point of sale. Captured comments can be analyzed and acted upon by service providers. Availability of evaluations is determined by the user's device location relative to store sites.

Capture reviewer comments at retail locations
Rate service experiences
Analyze feedback for service improvement
Location-based evaluation availability
Actionable insights for service providers
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What's New in KODO Hub

240831

March 30, 2025

Minor bug fixes

User reviews

Keep Crushing

It won’t let me enter my ID number and password

Avoid at all Costs! Please!

The company is based and works around signing new secret shoppers with no experience. Exploiting them by signing up to poor payment terms of 8 weeks from completion of assignment. Bombarding them with calls and communicating false hope and then completely ignoring them when it comes to payment. I am due £100 and the assignments were completed in October 2019. No matter how many times I call I never get any response. The only way you can get paid is by using there desperate need to get assignments completed on-time and you can use this as leverage to be paid payments well over due. Their excuse “an error in the system”, and even then I was underpaid.

The earn there money by signing new workers and not giving them any forms of contact to staff and other secret shopper, (all calls are from hidden number...super sketchy) and then enticing them to work for months thinking they are earning lots, spending all they money with the hope of getting a little extra back at the end. Then completely shutting them off with no way of contacting them. All calls and emails are ignored. I feel sorry for everyone who has gone through this and I know many have and just given up with a lost cause due to the embarrassment that you’ve wasted all you time and hard earned money for nothing.

Save you self the time, effort and wasted expense. Boycott this all day long!
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Can’t use it

As soon as you load the app up it asks if you want to allow know your location once it does that the screen splits and you are no longer able to move forward.

Response from developer

Thank you for your valued feedback, we regret you did not have a positive experience with the app. This issue has been rectified in the latest version of the app available in the App Store now. Please do not hesitate to contact us if you have any further questions. Your feedback is much appreciated.

Developer apps

FAQ

What is KODO Hub?

KODO Hub is a mystery shopping application designed to capture reviewer comments at the point of retail experience. It allows users to rate service experiences which can then be analyzed and acted upon by service providers.

Is KODO Hub free to use?

Yes, KODO Hub is available for free. It does not have any in-app purchases or advertisements, making it completely free for users.

What devices does KODO Hub support?

KODO Hub is designed for Apple devices, specifically supporting iPhone, iPad, and iPod. It is not currently available for Android devices.

How often is KODO Hub updated?

KODO Hub was last updated on March 30, 2025, with version 240831. This indicates a commitment to regular updates and improvements for the application.

What age rating does KODO Hub have?

KODO Hub has an age rating of 4+. This means it is considered suitable for users of all ages, with no mature content.

How does KODO Hub determine evaluation availability?

Evaluation availability within KODO Hub is based on the location of the user's device relative to the store locations. This ensures feedback is captured at the relevant retail sites.

Who developed KODO Hub?

KODO Hub was developed by GAPBUSTER WORLDWIDE. They are the creators of this mystery shopping and retail feedback application.