Lack of service
Don't use this platform I lost access to my account now they won't give me access back to my money as a full paying customer.
Great institution
KOHO is perfect for me. I use it for my purchases and customer is top notch. Professional and friendly.
Love KOHO
I’m getting KOHO five out of five star. It helps you when you truly need financial help. ( as long as u pay it back no time) There is different ways to borrow money from them. Actual 3-4 year ways… cover me, credit building, pay later, plus you can now get a line of credit if approved, it does take time to build those rewards up to u lock them ! Yes, you can have a free account but won’t get any of those extra perks with a free account ! If you want cover me, you have to pay a cover Me fee which the cover me is an overdraft and it’s only a one time monthly fee, which is great for the money that they lend ( no interest on anything through coho that you were to borrow, I think they’re only interest is on the pay later, but it’s a set price at the time you agreed to that pay later ! You can also work your way up to pay later which any transaction over $50 you can borrow back usually the first time it’s around 200$to 500$ and after a couple months and if you get more income coming in, it’s around 700 to 800$ , i’ve had my account longer than My Husband, but my Husband gets more income in his account and he was able to earn up to borrow 750$ on pay later subscription! Just make sure you pay your pay later on time which means the money is in your account to take you will never lose that amount, even if you do have lower income at some point it won’t take it away. I was also saying about the credit building you also can borrow 225$ from the credit building so just make sure you pay the 225$ back that you can borrow up to ON TIME ! Even if you don’t have money in your expendable and you still have money in your cover Me, it will take it out of your cover me that also helps ! Iv had KOHO since around the time they opened. I’ve never had any issues. Thank you, KOHO!!!! Oxoxox
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Super
Exellent service!
Easy to Use and Great for Budgeting
I’ve been using KOHO for 4 years, and I’ve had a great experience with it. I find it very user friendly, and what I love most is being able to create different savings goals and easily manage my budget. The app is super easy to navigate and has really helped me stay organized with my finances. Definitely recommend it!
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Basically unusable
Takes multiple attempts that can be 2-15 minutes long to log in
Incompetent
I ran into an error message while creating my account so i reached out. I’ve been on hold for 9 hours now. Had to explain to 5 different persons, caught them in a lie twice. Very bad customer service. Still unresolved.
Cant even login
trying to login and nothing on the pop up browser window. No way to pay bill on the desktop website
Don’t bother
They take your money regardless I had deadline they wanted whole $2.12 , was paying university fee they cried over $2 my daughter lost her university spot over $2.12 owed. Hadn’t used it in years member since 2018, now they lick me out if my account with $ I need they’ll ask 29 questions get back in I’m not surprised if they don’t want my blood type too. Got 600 score yet lock me out f this card tho don’t bother
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More than just a prepaid card
I’ve been using KOHO for quite some time, and it has genuinely helped me improve my financial position and slowly rebuild my credit.
I have the Everything plan, and the combination of Credit Building, Cover and Pay Later gives me flexibility when cash flow is tight. I can bridge a shortfall when necessary, repay it when my income comes in, and keep moving forward. My credit improvement hasn’t happened overnight, but it has been steady, and KOHO has played a real part in that.
The everyday rewards are also excellent. One of my favourite examples is public transit here in Victoria, BC. When I pay a $3 BC Transit fare with my KOHO card, my actual cost ends up being about $1. Those savings genuinely add up.
What I appreciate most is that KOHO doesn’t feel like just another financial product. The different features work together in a way that has actually been useful in my day-to-day life and has helped me become more confident about managing my finances.
Five stars from me. Keep building on what you’re doing. I’d love to see even more flexibility over time for customers who actively use and repay these features, especially when dealing with the normal ups and downs of cash flow.
I have the Everything plan, and the combination of Credit Building, Cover and Pay Later gives me flexibility when cash flow is tight. I can bridge a shortfall when necessary, repay it when my income comes in, and keep moving forward. My credit improvement hasn’t happened overnight, but it has been steady, and KOHO has played a real part in that.
The everyday rewards are also excellent. One of my favourite examples is public transit here in Victoria, BC. When I pay a $3 BC Transit fare with my KOHO card, my actual cost ends up being about $1. Those savings genuinely add up.
What I appreciate most is that KOHO doesn’t feel like just another financial product. The different features work together in a way that has actually been useful in my day-to-day life and has helped me become more confident about managing my finances.
Five stars from me. Keep building on what you’re doing. I’d love to see even more flexibility over time for customers who actively use and repay these features, especially when dealing with the normal ups and downs of cash flow.
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Happy woth koho
The biggest difference for me is how smooth and fast the app works. Everything is clear, easy to navigate, and transactions update instantly, which makes the whole experience stress‑free.
Koho
Great account, helped me go from bad credit to good!
Virtual card missing after update
I'm an iPhone user, and after the latest app update, my virtual credit card has disappeared from the app. I've tried navigating through the app, but I can't find it anywhere.
I also recently topped up the card, but that balance isn't showing either. Am I missing something, or has the location of the virtual card changed?
Everything was working fine before the latest update, so I'm wondering if this is related to the new version.
Thanks!
I also recently topped up the card, but that balance isn't showing either. Am I missing something, or has the location of the virtual card changed?
Everything was working fine before the latest update, so I'm wondering if this is related to the new version.
Thanks!
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Excellent
Excellent
Great service
I have been using mono to track my credit and build I am so excited to say it has been amazing so far
Cool
Cool
Love koho
Love it best I’ve used
Recommend
Very good bank. If you need a fresh start, these guys are it.
Great app!
Great app and experience!
Integrity
Wonderful company always has my back