베트남어
Response from developer
안녕하세요, Thuy Duong209님. KOKIRI 팀입니다. 앱 이용에 불편을 드려 죄송합니다. 더 정확한 확인을 위해, "앱 내 [고객문의]"로 어떤 부분에서 베트남어 설명이 필요한지 의견을 남겨주실 수 있을까요? 보내주신 내용을 참고하여 추후 업데이트 시 적극적으로 검토하겠습니다. 감사합니다. 😊
다양한 영상 자료가 많아요!
Response from developer
안녕하세요, 꾸익고다우님! KOKIRI 팀입니다. 트렌디한 콘텐츠로 즐겁게 공부하고 계신다니 정말 기쁩니다! 앞으로도 최신 트렌드를 반영한 다양한 콘텐츠로 찾아뵙겠습니다. 함께해 주셔서 감사합니다! 😊
Doesn't feel that beginner friendly
Response from developer
Hello, quinn russ. This is the KOKIRI team. Thank you for your valuable feedback and positive review. We will continue to strive to make KOKIRI even better. If you experience any inconvenience or have any questions, please feel free to contact us through the Customer Support feature in the app. Thank you 😊
bugs
Response from developer
Hello, earth wind fire star. This is the KOKIRI team. We sincerely apologize for the inconvenience you experienced. We will continue to strive and improve KOKIRI to provide a better experience. With this recent update, the available content may vary depending on the user’s region. If you are currently using a VPN, please try turning it off and checking again. For further inquiries, please contact us through the Customer Support feature within the app. Thank you.
thank you
Response from developer
Hello, this is the KOKIRI Team. First of all, we sincerely apologize for the inconvenience caused by the error. There was an issue with the language settings in the NCT Vocabulary Book feature, but we’ve now fixed the problem. At this point, you should be able to use the NCT Vocabulary Book without any issues. However, if you are still experiencing any difficulties, please don’t hesitate to reach out to us. As we’re unable to identify users through reviews alone, we kindly ask that you contact us via the in-app 1:1 inquiry or by email at support@koy.company. We’ll do our best to assist you as quickly as possible. Once again, we truly apologize for the inconvenience, and we look forward to hearing from you. Thank you.







