Doesn't feel that beginner friendly
Response from developer
Hello, quinn russ. This is the KOKIRI team. Thank you for your valuable feedback and positive review. We will continue to strive to make KOKIRI even better. If you experience any inconvenience or have any questions, please feel free to contact us through the Customer Support feature in the app. Thank you 😊
bugs
Response from developer
Hello, earth wind fire star. This is the KOKIRI team. We sincerely apologize for the inconvenience you experienced. We will continue to strive and improve KOKIRI to provide a better experience. With this recent update, the available content may vary depending on the user’s region. If you are currently using a VPN, please try turning it off and checking again. For further inquiries, please contact us through the Customer Support feature within the app. Thank you.
thank you
Response from developer
Hello, this is the KOKIRI Team. First of all, we sincerely apologize for the inconvenience caused by the error. There was an issue with the language settings in the NCT Vocabulary Book feature, but we’ve now fixed the problem. At this point, you should be able to use the NCT Vocabulary Book without any issues. However, if you are still experiencing any difficulties, please don’t hesitate to reach out to us. As we’re unable to identify users through reviews alone, we kindly ask that you contact us via the in-app 1:1 inquiry or by email at support@koy.company. We’ll do our best to assist you as quickly as possible. Once again, we truly apologize for the inconvenience, and we look forward to hearing from you. Thank you.
Not useful
Response from developer
Hello, this is the KOKIRI Team. First of all, we sincerely apologize for the inconvenience caused by the error. There was an issue with the language settings in the NCT Vocabulary Book feature, but we’ve now fixed the problem. At this point, you should be able to use the NCT Vocabulary Book without any issues. However, if you are still experiencing any difficulties, please don’t hesitate to reach out to us. As we’re unable to identify users through reviews alone, we kindly ask that you contact us via the in-app 1:1 inquiry or by email at support@koy.company. We’ll do our best to assist you as quickly as possible. Once again, we truly apologize for the inconvenience, and we look forward to hearing from you. Thank you.
Great App; Some Bugs
However, there is an issue with the mix in speaking exercises. It either won’t stop loading when “evaluating a response”, or it will say it “can’t hear you”.
There are also some display issues where words can get cut off, particularly in the daily quiz and video interface.
Some videos also have difficultly playing sometimes.
Besides that, the app is wonderful and works just fine.
Response from developer
Hello. Thank you so much for your positive feedback! We truly appreciate your support and will continue to do our best to provide a great experience. If you ever have any suggestions or concerns, please feel free to share them with us. Thank you again! 😊
Great App, Small Annoying Glitches
Response from developer
Hello. We would like to first apologize for the inconvenience. We also internally checked the issue with speaking lesson. We will do our best to solve this issue within this week. Please don't hesitate to let us know any shortcomings and we will address them. Thank you.
I like it but it needs adjustments
Response from developer
Hello. We would like to first apologize for the inconvenience. We also internally checked the issue with speaking lesson. We will do our best to solve this issue within this week. Please don't hesitate to let us know any shortcomings and we will address them. Thank you.
button to speak doesn’t work
Response from developer
Hello. We would like to first apologize for the inconvenience. We also internally checked the issue with speaking lesson. We will do our best to solve this issue within this week. Please don't hesitate to let us know any shortcomings and we will address them. Thank you.
Can’t fast forward easily or back
Sometimes I have to finish the whole video to go back and watch the bit I want again when a scroll is needed. Please introduce it
Response from developer
Hello. Thank you for your review. Our team will look into improving video features along with copying and pasting words as mentioned . Thank you once again for using KOKIRI.
This app is a revolution!!
Response from developer
Hello there! Thank you for your review. We're happy to hear that it's helping you to study Korean better. We're going to introduce new features and content soon, so keep an eye out for it. Thank you!
Very creative and approachable
Response from developer
Hello there! Thank you for your review. We're happy to hear that it's helping you to study Korean better. We're going to introduce new features and content soon, so keep an eye out for it. Thank you!
LOVE THIS APP
Response from developer
Hi there! Thank you for your review. We're planning to release new features and content in the near future. Please keep an eye out for it. Thank you!
