komoot User Reviews

Customer Experience

Positive experience54.4% of reviews
Neutral10.4% of reviews
Negative experience35.3% of reviews

~ Based on 916 written reviews from the US App Store.

What users say

Is komoot Safe?

komoot - hike, bike & run appears safe based on user ratings. AppsHunter Safety Score for komoot is 94/100.

This assessment is based on 8,964 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
2.3% of ratings suggest some concerns
4.1% of ratings point to a risky experience

~ Based on 8,964 App Store ratings for komoot.

Is komoot Legit?

komoot - hike, bike & run appears to be a legitimate app. AppsHunter Legitimacy Score for komoot is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fraude

J’ai annulé l’abonnement, il devait se terminer le 15 juillet 2026, et ils m’ont tout de même chargé ce mois-ci. J’ai pourtant les preuves de l’annulation.

Fantastic app!

My favourite outdoors planning and recording app!

Komoot

Excellent appli

Awful Splash Screens

The app is barely usable in low power mode.

Deceptive marketing practices

While the app seems to work fine, the policy of the Free 7 day trial that you are forced to take mid way through the first week of free use is deceptive and bordering on theft. While I know that I bear a portion of the blame, the forced subscription, couple with their failure to advise me of the paid subscription commencement and failure to invoice me until midway through the third week of use resulted in my paying for 3 weeks of premium service even though I did not even open the app in those three weeks. My only use of the app was to read a GPX file for one week that I found it necessary to use as part of a bike trip in Europe. A total waste of $30 for a free app with minimal use. Thanks Komoot and Apple!
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Ok

Need waaaaaay too much personal info. Works decent but can’t recommend at all

Phillip Marshall

I find Komoot the best ever for ease of use

Seems a good app

Seems a good app for a old man who like things simple

Application non intuitive

Je trouve compliqué de faire un itinéraire avec l'application cellulaire (En fait je n'y arrive très rendement si je vais avoir une adresse très précis, précise)

I love it

I love it

Brilliant I use it all the time

I’m a keen walker so I make lots of use from this app. The off-line storage is pretty good.

Too many changes!

Komoot was my “go to” route planner, however since the recent changes it has become very difficult, complicated to plan a route from your phone, when previously it was straightforward.
The old saying applies, “don’t change what isn’t broken”!

Great app but reluctant to buy “premium”

I have been using Komoot since the start and invested in the World pack. I would like to have the sports specific maps but reluctant to subscribe to the costly “premium” plan just for that extra option.

BRING BACK THE ORIGINAL!

The new interface is terrible ! Online instructions don’t match what’s on the app and it doesn’t work.
So many errors we are NOT your testers

Brilliant app

Use it all the time, easy to use and integrates with garmin. Good for tracking Ethel’s and other peaks

If you like the outdoors.. sorry I meant constant upgrade nags

Then this is the app for you.

I get it.. everything’s subscription now. So many “dark patterns” where you think you can just use an app and .. nope.. locked behind paywall .. I don’t know what’s more exhausting - going out cycling or managing to avoid the payment page.

Sorry - I know you’ve got to earn some cash somehow but just wish there was a basic version that had the basic bits in so I could just see what the app could do before the deluge. Make it obvious what it can do, win me over and then maybe yes I’d subscribe
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KOMOOT MTB

I will NEVER trust Komoot for an MTB route again. Tried it twice and both times it’s practically ruined my ride. Here are my reasons why.

- routes you onto hiking footpaths that are un rideable

- sends you up ridiculously steep climbs

- misses the best purpose built trails/ descents

Joins trails with bogs & sections that aren’t legal or practical to ride
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Nie polecam

Wszystko super do czasu, gdy w górach stracisz zasięg 4g lub 5g aplikacja przestała działać na Apple Watch. Chwilowy brak zasięgu spowodował zawieszenie się aplikacji w telefonie. W górach jest bezużyteczna

Mixed feelings

Three stars for the app. They gave me my region’s map for free, so four stars for that.
Unfortunately, it is plagued by pop-ups. I connected it to Apple fitness on my watch. I commute to work. These are not trips that need to be posted to Komoot. It siphons them up nonetheless from Apple fitness, which is fine. Unfortunately each ride brings with it pop-ups the next time you open Komoot.
If you commute every day for work (without opening the Komoot app at all) there and back again, that’s 12 rides. When you open Komoot on Sunday, when you’re actually riding for leisure and desire to use the app, BAM! Endless pop-ups asking you about EVERY SINGLE 1 mile ride you did on workdays.

I don’t need this. Just make it go away.
And finally, the worst pop up of all. “Rate us”. You get it every time you design a new ride, end a ride, share pictures.
I don’t want to rate you, but if you must bother me with endless pop-ups begging for a rating, it’s two stars.
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My go-to app for hiking and biking!

Absolutely love this app. It’s perfect for planning routes, tracking activities, and discovering new trails. The interface is intuitive, and the offline maps work perfectly. An essential tool for every cyclist and hiker!