Dissapointed with Relive and its lack of transparency
I am deeply disappointed with both the Relive platform and the company’s attitude toward its users.
Many of my friends and acquaintances were unable to open and watch the videos I shared. Furthermore, one of my friends was misled by the app and, without ever intending to subscribe to Relive, ended up being charged USD $50 for an annual subscription following the one-week free trial, neither of which he intended.
What I found most upsetting was Relive’s response—or rather, complete lack of response—to my complaints and my request that my friend be refunded. None of my messages received a reply. I also submitted a formal letter of complaint to Relive, which likewise went unanswered.
I seriously doubt that I will ever use this platform again. In my experience, Relive’s business practices lack transparency, and its disregard for legitimate customer complaints is deeply disappointing.
Many of my friends and acquaintances were unable to open and watch the videos I shared. Furthermore, one of my friends was misled by the app and, without ever intending to subscribe to Relive, ended up being charged USD $50 for an annual subscription following the one-week free trial, neither of which he intended.
What I found most upsetting was Relive’s response—or rather, complete lack of response—to my complaints and my request that my friend be refunded. None of my messages received a reply. I also submitted a formal letter of complaint to Relive, which likewise went unanswered.
I seriously doubt that I will ever use this platform again. In my experience, Relive’s business practices lack transparency, and its disregard for legitimate customer complaints is deeply disappointing.
Show more
CChirripo13
Issue with photos
Use the app to record a walk along the freedom trail in Boston
When i got home and uploaded the photos they were missing metadata on important items. No gps coordinates, no camera type or settings used.
This is a major flaw and if not corrected will not renew.
When i got home and uploaded the photos they were missing metadata on important items. No gps coordinates, no camera type or settings used.
This is a major flaw and if not corrected will not renew.
SSdsu1982
Don’t know why reviews are so high
Never honored my subscription. Support is a stupid AI bot. I didn’t get the subscription perks at ALL- just kept popping up an ad to purchase subscription. What a SHAM.
SSeek61
Clunky
Difficult to edit and reposition imported photos. Photos taken through the app are poorer quality .
CChippies5169
画像読み込み前にチェックが必要
バイクツーリングで使ってます。
一時期の途中で停止してるなどはなくなり安定してきて、旅の思い出のシェアに良いツールです。
ただ、一つ難点が。
このご時世で、ナンバープレートを加工しているんですが、一度読み込んだ画像は、保存を外してから画像処理をしても元々の画像をサーバーで保存しているのか何度も何度も読み込ませないと更新されません。
結局加工済の画像を描き出して読み込ませるというとても煩雑な作業が必要になります。画像データをどこから読み込んでるのか不思議ですが、そこを修正してほしいです。
一時期の途中で停止してるなどはなくなり安定してきて、旅の思い出のシェアに良いツールです。
ただ、一つ難点が。
このご時世で、ナンバープレートを加工しているんですが、一度読み込んだ画像は、保存を外してから画像処理をしても元々の画像をサーバーで保存しているのか何度も何度も読み込ませないと更新されません。
結局加工済の画像を描き出して読み込ませるというとても煩雑な作業が必要になります。画像データをどこから読み込んでるのか不思議ですが、そこを修正してほしいです。
Ppoco1959
Response from developer
ご利用ありがとうございます。記録が安定しているとのことで、嬉しく思います。貴重なご要望も感謝いたします！
