Amazing Service
Fast and reliable
Delayed
Orders take at minimum 2weeks to deliver. Is not encouraging at all. Compare to every Temu that is coming from china is faster to Konga. Please improve
Amazing Service
Placed an order for heater and it came on time and in good condition
PHC Delivery guy’s bad liar
PHC delivery boss, Rude and terrible liar. Refused to deliver and lied that could not reach customer
VeryDarkMan1
I am extremely disappointed with Konga’s service. I have been waiting for my refund for days, and up till now there has been no resolution, no update, and absolutely no sense of urgency from their team. Their customer service is slow, unresponsive, and not helpful in any way. It’s frustrating that a company of this size cannot handle something as simple as processing a refund or communicating clearly with its customers.
Show more
My experience
Very worst app and also the customer service
Not working.
Not permitting log in
Got my product in time for cheap also
Got some computer accessories and I got my products in time . For good pricing also
You guys are clueless in what you’re doing
Rubbish
User friendly UI
User friendly UI
Shopping
Reliable
Keneood Blender
Very bad product, seller is nasty and lack customer service relationship.
Don’t ever buy from her you will just waste your money. She sells fake product
Don’t ever buy from her you will just waste your money. She sells fake product
Heeded to warnings
I was trying to download this app to make some orders that I saw online, thanks to the review I am seeing on here, I never knew shopping with them is like gambling.. Thanks very much for the reviews I have read.. I really appreciate, will rather stick with Jumia than gambling my money with Konga. Over!
Show more
Easy does it
Placing order very easy for me. I can search, add to cart and checkout, easy to complete my order. I'll suggest working more on the experience and bugs fixes
SMH
Get competent people to work on your app and website FGS
Avoid Konga, shop somewhere else
This useless app partner with vendors for them to send in fake and useless items and when you opt for return they will frustrate your life and still won’t approve your returns,
This is a useless app avoid it.
This is a useless app avoid it.
Konga is scam
Everyone should be careful with Konga they’re scam. After ordering they won’t deliver it what a shame. They won’t go free with my money.
They are Fraud
Run from your life my bro and my sister I had a business with them I apply for the job and it was stated work and earn money so I go for it unfortunately I was told to pay 1k so I agree and pay and it was cool not knowing I never see shege so I want to give a trail again so I pay for another 1k so I was told I have to pay 3700 to continue the order so I pay so to get it done and have my profit now I never even submit order reach anywhere them don tell me to pay 11,500 again
Na why I para for them sey where ago see am
You can’t imagine how em dey curse me back to back on top my money
Run from your life ooo don’t fall into victim
Na why I para for them sey where ago see am
You can’t imagine how em dey curse me back to back on top my money
Run from your life ooo don’t fall into victim
Show more
Response from developer
Hello odogbolu1, I sincerely apologize for the issue experienced. Please be informed that Konga is a trusted brand and would never be involved in any deceitful act. kindly be informed that this is the main Konga verified official handle. Any other Konga handle is fake. These are all our official Konga handle- Instagram: @Shopkonga Twitter: @shopkonga and @kongacare, Facebook: Shopkonga. Our official lines are 07080635700, 08094605555. Our official website is https://www.konga.com/~Divinefavour
Fraud
Avoid them if you love your life and your money.
I repeat, avoid Konga if you love your money and peace of mind.
They’re the biggest fraud ever. Best they’ll do, they’ll deliver you a fake/faulty or a totally wrong item, and even if you request for a return since you already paid for it (especially if it’s a costly item) it would take them over 4 Months and still won’t accept to retrieve that item(s) from you, you’ll call a million times a day, and keep getting the same response, “they’ll get back to you soon”.
They’ll once in a blue moon send you a mail to know if you still want the item returned, but immediately you answer them yes, then you won’t hear from them again.
Then after several months of no real response/contact from them, you’ll be left with no other option but be forced to using the wrong/fake items they delivered.
I’m sharing this from my own experience. I was warned, but didn’t listen.
Konga is a scam.
Avoid them.
Konga is a big scam.
I repeat, avoid Konga if you love your money and peace of mind.
They’re the biggest fraud ever. Best they’ll do, they’ll deliver you a fake/faulty or a totally wrong item, and even if you request for a return since you already paid for it (especially if it’s a costly item) it would take them over 4 Months and still won’t accept to retrieve that item(s) from you, you’ll call a million times a day, and keep getting the same response, “they’ll get back to you soon”.
They’ll once in a blue moon send you a mail to know if you still want the item returned, but immediately you answer them yes, then you won’t hear from them again.
Then after several months of no real response/contact from them, you’ll be left with no other option but be forced to using the wrong/fake items they delivered.
I’m sharing this from my own experience. I was warned, but didn’t listen.
Konga is a scam.
Avoid them.
Konga is a big scam.
Show more
Response from developer
Hello Lugard, I am sorry to read about this, please note that Konga is not affiliated with any company that requests money from her customers, kindly reach out to the police for further assistance.
App work poorly
The konga app literally takes forever to launch, sometimes 3-5 mins. Most times it doesn’t come up at all. Please fix immediately!!!
Response from developer
Hello Paruus, My sincere apologies for the issues experienced, please reach out to us at help@konga.com for further assistance.
