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Kopenhagen: Chocolates e Café

Kopenhagen: Chocolates e Café

by Grupo CRM Industria e Comercio de Alimentos Ltda.

303 ratings
29 reviews
🍔 Food & Drink
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • December 10, 2021
  • October 6, 2026

Features

Developer

Grupo CRM Industria e Comercio de Alimentos Ltda.
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About

Shop for classic and new chocolates, get them delivered or pick them up in-store. Access exclusive discounts and benefits through the rewards program. Explore the full catalog, track orders, and find nearby locations.

✓Shop classic and new chocolates
✓Home delivery and in-store pickup
✓Exclusive discounts and benefits
✓KopClub rewards program
✓Find nearby stores
✓Track orders
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+1

What's New in Kopenhagen

13.444.0

October 6, 2026

Estamos continuamente aprimorando nosso aplicativo para proporcionar a melhor experiência possível! Certifique-se de manter o aplicativo atualizado para não perder nenhuma novidade. Nesta versão, implementamos correções e melhorias de desempenho para garantir um funcionamento mais suave e eficiente!

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User reviews

Most RecentHighest RatedLowest Rated

A última atualização trouxe um problema 😓

Sou cliente Kopenhagen há mais de 20 anos. Sempre acumulo pontos no Kop Clube para trocar por café (a cada 10 cafés consumidos, o cliente ganha 1). Porém, desde a última atualização do app, não aparece mais a opção de clicar em “resgatar” o café e os atendentes, assim, não conseguem encontrar e efetuar o resgate através do CPF do cliente. Por favor, time, resolvam esse problema para podermos aproveitar nossos cafés ☕️ acumulados novamente! 🙌🏼
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RaphaelJustoRaphaelJusto

Ficou muito bom

Bom de acompanhar os pedidos realizados
VictLealVictLeal

Aplicativo novo

O aplicativo não tem os pontos do café parece que perdi todos. Precisamos de um upgrade rápido
WiccinhaWiccinha

Agradeço

Agradeço
AgradeçoAgradeço

Falha no funcionamento

Referente ao Kop Club, ao tentar resgatar produto, o botão ‘resgatar na loja’ não funciona.
Apelido consumidorApelido consumidor

Response from developer

Olá, tudo bem? Sentimos muito que tenha tido problemas com nosso app, gostaríamos de entender melhor e resolver esse problema. Pedimos por favor que nos acione pelos nossos canais de atendimento: E-mail: sac@kopenhagen.com.br/WhatsApp: 1196427-5000/Telefone: 0800-100678

See 24 more reviews

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FAQ

What can I do with the Kopenhagen app?

The app allows you to purchase Kopenhagen's classic and new chocolate products, with options for home delivery or in-store pickup. You can also join the KopClub rewards program to earn points for prizes, access special discounts, find the nearest store, and track your orders.

How does the KopClub rewards program work?

KopClub is a free rewards program where you earn points on purchases made in Kopenhagen stores or through the app by identifying your registered CPF. These accumulated points can then be redeemed for prizes directly within the app.

Are there any special offers for new users?

Yes, by downloading the app, you will receive a special discount on your first purchase. This is a great way to try out their products and experience the convenience of the app.

What types of products are available in the app?

The app features all Kopenhagen product categories, including classics like Nhá Benta and Língua de Gato, Cherry Brand, Lajotinha, and Bala Leite. It also offers the Soul Good line with sugar-free and lactose-free options, as well as gifts for various occasions.

Can I track my order status?

Yes, you can track the progress of your orders directly within the app. By enabling notifications, you will receive real-time updates on your order's status from purchase to delivery.