Obviously made in Bosnia
The app never remembers what language you’ve set it to and will still display most things in Bosnian even if the language is set to something different. It seems as if it was designed by a grade school student, and is completely unusable when experiencing “high demand”, as it will just area-limit you out of any options outside of 3 kilometers away and tell you to come back later. No! Put me in a queue, don’t tell me to check back later.
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samo ne
glovo bolji i brzi ja korpu cekala 45 minuta i na kraju otkazala narudzbu
Unreliable
The onboarding is frustrating and takes too long. Good luck trying to input your address, choosing what you want to order, and then being informed at the very end your order can’t go through because they are overloaded. Very unprofessional. Could have saved me all the trouble by informing me beforehand that they can’t take orders before having to fill out a profile and finishing the order.
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I hate that they most of the time don’t deliver out side of 7km distance
I hate that they most of the time don’t deliver out side of 7km distance. If I pay for delivery based on how far the place I order from is away from my location, what do you care how far is it. And your competitors deliver from anywhere regardless of distance. Bad business policy. Bad customer service.
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Its good when it works
It’s perfect when you can actually order something. Many times it will not allow you to order because they are overloaded and then you just sit there for an hour refreshing the app hoping you can place an order. They need to hire more couriers and pay them better so we can actually use their app.
Disappointing…
This app has become a scam. Deliveries take too long. The prices are crazy compared to other apps. You order something and it either gets canceled, takes and hour or arrives spilled, dropped or cold. I have no idea how these people are still in business, but they obviously don’t care about their customers. You collect these medals that don’t have any use whatsoever. Hire more people, because it’s crazy that on most days you get the same message about there being a lot of traffic or something similar. Paying an extra fee for „bad weather“ meanwhile it’s just cloudy outside. I have never had any problems with glovo, but always had problems with korpa. Also paying 5KM for delivery is just crazy of you people. On some days even 6-7KM. I get that no one is forcing me to order, but if you’re gonna market yourself as a a fast delivery service and then your customers wait 2 hours for one simple order, of course people are gonna be mad. Also there is this feature where you pay 2KM extra and if you’re order is late you get your complete money back. Every time I have used this feature my order was late and cold, but I have never ever gotten my money back. And don’t even get me started on the rude customer service and the scams you pull. Either way it’s crazy how you are treating your customers and using lame excuses for the behavior. If I could I would give you one star…
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Scam like behaviour
Often advertising the offers (fast delivery, delivery discount) that are fake. Spamming you with the notifications about these fake offers and also having the restaurants listed as available when they are not and canceling the order only after complaining to the support. Keeping money and demanding 7-10 days for a refund.
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Nepouzdani
Cijela poenta biznisa je dostava iz već postojećih biznisa/lokala. Dakle jedan jednostavan koncept, platiš osobu da ti donese artikle iz nekog lokala. Pa opet aplikacija vam dozvoli da platite i kreirate narudžbu iako nema nikoga slobodnog. Pa onda tako naručite hranu i dođe vam hladna uz 2-3h kašnjenja. Podrška ne radi ništa kada im se kaže.
Ne preporučujem korištenje aplikacije, prečesto nemaju kurira i puštaju narudžbe da prođu, iako je tehnički odlična. Što se mene tiče izgubili ste me.
Ne preporučujem korištenje aplikacije, prečesto nemaju kurira i puštaju narudžbe da prođu, iako je tehnički odlična. Što se mene tiče izgubili ste me.
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Unreliable
I have used this app for over a year and the amount of times my orders have been cancelled without being notified, drivers not available, or app frequently crashing, placing and charging double orders, no customer support, the English language only translates 15% of the app, the rest you’re manually translating .. so to spend 3x the amount of time to translate to place and order, only to have it cancel your order repeatedly is very frustrating. I’ve lived and traveled all over the world and Korpa is by far the consistently worst food delivery app I have used.
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Capacity issues
Whilst it certainly has a good foundation the app fails on capacity issues. Clearly during the festive season as well as weekends, app cannot meet the demand. Frequent interruptions of service, cancellation of orders and prolonged delivery times are just tip of the iceberg of underlying issues. To its credit, the app has an admirable number of listings. However the previously said hampers the progress. Good luck for the future.
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Utilize Live Activities
Good, but it can be way better. Live activities would be perfect for this app to see where your foods is at the moment at the moment. Please include them in the next update of the app.
Lose
Iskreno uzas pokrali me narucim vise stvari i ne dostave mi sve al zato placam punu cijenu.
👎👎
Podrska uzasna. Dobili smo pogresnu narudzbu i kurir nam je ostavio racun od sasvim desete narudzbe. Javimo se podrsci, u tri e-maila im javljam kako sam dobila pogresan fiskalni racun, za neku desetu narudzbu, u tri e-maila mi govore da im proslijedim fiskalni racun moje narudzbe. Uzas! Greska njihovih partnera i kurira ispada moja. Nikakav refund na kraju nije dobijen. Uzas.
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Poor customer service
Made an order for Greek food, paid up front on credit card, never delivered, I reached out to Korpa customer service multiple times and they never got back to me.
Uzasna podrska i ostali problemi
Podrska je uzasna. Otkazuju narudzbe nakon 40 minuta bez refunda na racun nego na korpa kredit. Bez pitanja ili konsultacija sa klijentima. Uglavnom uzasno iskustvo sa korpom i postaje sve gore i gore.
The worst service imaginable. Do not use!
One of the worst services I had the displeasure of using. The illegal malpractice is that they will take your money, won't be able to process your order (for whatever reason) and once you cancel it, they refund you in credits to be used again in app instead of refunding you.
Bas service
App is good service is very very very bad, expensive but still bad
Otkazhvat naracki
Ludaci
Skupa i spora dostava
Cesto se smanji domet dostave pa se ne moze naruciti iz izabranog restorana. Dostave postaju sve skuplje i nazalost se predugo ceka…
Sistem preopterećen?
U najgorem slučaju, 5/10 pokušaja da izvršim narudžbu rezultira sa greškom da je sistem preopterećen na iOS applikaciji čim padne kiša. Kako je moguće da sa prvom kišom cijela aplikacija stane i moram koristiti konkurentske aplikacije? UX sa pokušajte za 5 minuta bez konkretnog razloga zastoja ne ulijeva nimalo povjerenja nakon 20 minuta refreshanja. Implementacija nekog queue-a ili notifikacije kada narudžba dođe na red? Postaje stvarno frustrirajuće
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