KPN Prepaid User Reviews

Customer Experience

Positive experience9.1% of reviews
Neutral0.0% of reviews
Negative experience90.9% of reviews

~ Based on 11 written reviews from the US App Store.

Is KPN Prepaid Safe?

KPN Prepaid appears safe based on user ratings. AppsHunter Safety Score for KPN Prepaid is 85/100.

This assessment is based on 94 user ratings, with an App Store average of 4.4/5.

Safety Analysis

88.3% of ratings point to a safe experience
2.1% of ratings suggest some concerns
9.6% of ratings point to a risky experience

~ Based on 94 App Store ratings for KPN Prepaid.

Is KPN Prepaid Legit?

KPN Prepaid appears to be a legitimate app. AppsHunter Legitimacy Score for KPN Prepaid is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Number verification does not work

Useless, dont recieve the sms with verification code

Doesn’t work app!

When I want to buy bundle it says that “something went wrong” for a few days… I can’t buy bundle because app doesn’t work..

Total scam

Confusing bundle packages, absurd rates, can’t opt for auto renewal. Was charged €20 on my first prepaid credit over 4 days of completely limited usage…no video watching etc…all internet usage was done over WiFi.

Feels like a scam

I topped up €20 in credit and it disappeared a few days later, no usage data, no top up history, all gone. The same happened when I bought a 500 Mb bundle. It was on my account the one day and the next day it was gone. No usage data and no record of the purchase. I’m furious! Their tracking of usage is profoundly incorrect.
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Error

I cant pay because it shows error all the time. It is the most useless mobile app, which I’ve ever tried.

Error

service payment not working

Problem with opwaarderen

Why I can’t
opwaarderen in KPN prepaid?

Stopped working

App just shows a logo screen with zero functionality

Response from developer

We recommend that you update the app to version 2.3.5. In this version we have fixed this issue. Apologies for the inconvenience.

Used to be great, but ruined by the updates

A basic functionality of this app should be the ability to view your current balance, however that no longer is possible. Also, thanks for the effort of translating it to English. However looking at the quality if the English translations, it would’ve been more clear if the app would just be in Dutch.
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credit card

weigert credit card met bundel maar niet met credit

Doesn’t work

Doesn’t work at all. Completely useless