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Zilveren Kruis

Zilveren Kruis

Claims, insurance card & more

256 ratings
48 reviews
🔧 Utilities
🏥 Medical
Free

Details

Released
December 16, 2013
Updated
August 26, 2026

Features

Developer

Zilveren Kruis
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Zilveren Kruis screenshot #1 for iPhone
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Zilveren Kruis screenshot #5 for iPhone
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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📦~ in 3 weeks
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About

Manage your health insurance easily and securely. View your coverage, reimbursements, and remaining excess. Submit claims with a photo for fast processing and access your digital insurance card.

✓View insurance details
✓Track reimbursements
✓Submit claims via photo
✓Check remaining excess
✓Access digital insurance card
✓Chat with support
Show original description

What users say about Zilveren Kruis

Reviews of Zilveren Kruis are mixed: the Utilities app is rated 4.6/5 from 256 App Store ratings. What users like most: easy claim submission, simple and efficient. Top complaints: only Dutch language support, slow loading times. Summarized from real user reviews.

Positive things

  • 👍Easy claim submission
  • 💪Simple and efficient
  • 🚀Fast and well-arranged
  • 📸Photo submission is easy
  • ✨Very useful app

Negative things

  • 🗣️Only Dutch language support
  • 🐌Slow loading times
  • 🐌App is very slow
  • 🐛App crashes frequently
  • 😵Complicated process
  • 📉Harder than previous version
See all reviews

What's New in Zilveren Kruis

7.0.3

August 26, 2026

We have improved how you can submit foreign healthcare costs. You can now change a previous answer and, after submitting a foreign bill, you will receive clearer information about how it will be dealt with. In addition, the digital healthcare card is now more accessible, making it not only more user-friendly but also quicker to display. We have also fixed some bugs. We regularly improve our app. Enable automatic app updates in your phone settings to make sure you always have the latest version.

More

User reviews

Most RecentHighest RatedLowest Rated

indienen declaraties makkelijk!

Het indienen van declaraties met behulp van deze app is erg makkelijk
ASArtty Sie

Submitted claim

Best app I have used to date. Simple, efficient, easy and VERY user friendly
TNT in Netherlands

Language and change management

App is unfortunately only available in Dutch which makes the sudden 10 questions to answer when handing in a declaration from Belgium / Germany (covered by the insurance) quite challenging.
JJonasPaul_

We need English

The chat doesn’t support English
Eedoberto

easy App

een hele makkelijke app alles in een oogwenk geregeld 💪
Jjetje1958
See 43 more reviews

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(1)

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Tiptrack
Tiptrack

by Zilveren Kruis Achmea Zorgverzekeringen N.V.

📚 Education
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Fysioapp - online zelfhulp
Fysioapp - online zelfhulp

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De christelijke | App
De christelijke | App

Claims, insurance card & more

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See developer apps

User experience

🐞

Reported Bugs

5 issues

App freezes

Bug

App not loading

Bug

White screen after login

Bug

PDF download not possible from iPhone

Bug

App keeps crashing when uploading photos

Bug
✨

Requested Features

3 requests

English language option

Feature

Monthly invoices for premium payments

Feature

Clearer instructions and process

Feature

FAQ

What can I do with the Zilveren Kruis app?

The app allows you to quickly and safely manage your health care affairs. You can view your insurance coverage, see your reimbursements and submitted health care costs, and check your remaining excess. It also enables you to easily submit claims by taking a photo, arrange transport authorization, and access your digital health insurance card.

How do I log in to the app?

Logging into the app is done through DigiD, ensuring easy and safe access to your personal data. DigiD is a standardized login system used in the Netherlands for secure access to online government services.

How quickly are claims reimbursed?

Claims submitted through the app, by taking a photo, are typically reimbursed by the next working day. This provides a fast and efficient way to get your health care costs covered.

Can I get help with my reimbursement questions?

Yes, you can find answers to your reimbursement questions within the app. You have the option to chat with a chatbot or speak with customer service agents for personalized assistance.

Is the app available in English?

Yes, the app can be viewed in either Dutch or English. This allows users to manage their health insurance affairs in their preferred language.