Kraken Wallet User Reviews

Customer Experience

Positive experience55.2% of reviews
Neutral13.3% of reviews
Negative experience31.4% of reviews

~ Based on 105 written reviews from the US App Store.

What users say

Is Kraken Wallet Safe?

Kraken Wallet: Crypto & DeFi appears safe based on user ratings. AppsHunter Safety Score for Kraken Wallet is 94/100.

This assessment is based on 1,197 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.5% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 1,106 App Store ratings for Kraken Wallet.

Is Kraken Wallet Legit?

Kraken Wallet: Crypto & DeFi appears to be a legitimate app. AppsHunter Legitimacy Score for Kraken Wallet is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Add options to speed up if pending transactions go too long

Fix some issues with possible low gas fees and pending transactions to speed up.
Regular updates

Pointless

What's the point in having a native wallet if you're gonna charge intra-system transfer fees?

Woah wow wow wow

Very niiiiice

Add options to speed up if pending transactions go too long

Fix some issues with possible low gas fees and pending transactions to speed up.

Fake app

It hosts scammers and beware if you add money to this it will get stolen. I had 2121 usdt frozen the moment I tried to withdraw 741 leaving me a balance of 1400. And it vanished into thin air. And they are saying nothing can be done about it. It’s bs

Cannot get access to my wallet

After I changed to my new iPhone, the passkey saved on iCloud suddenly cannot be read by Kraken Wallet app and all my crypto is forever locked up! All my other wallet app is fine. Just this wallet. DO NOT USE

Not sending out

It’s crazy how I can’t send my coin out , I need to ay my schofee
Do something to the send out issue

Erased Passkey

I’ve used this for years. I go to log in the other day with my passkey and it gives me an error saying “no passkey exists”. Yet I clearly see it in my passwords on my phone. I click support and it gives me another error. Now I’m locked out of thousands of dollars of crypto. Support offers no help. After 2 emails they never respond. Very very frustrating. Just use Trust.
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Awesome

Gets better an better

Wallet

Pretty confused on how to utilize my wallet.

Just started using it.

I used phantom wallet for about two years, definitely regret not using krakens wallet sooner.

Great Wallet

Supports the currencies that actually matter looking forward to seeing it develop more in the future to support outside coins for those who seek diversification in other crypto currencies but very happy with the app and wallet overall

Nice app. Has a bug

The app is self works fine for the most part. However, when sending crypto, the continue button drops off the bottom of the screen. Also has an issue transferring back to the main Kraken app for trading. Please fix this issue

Update: bug has been fixed on an app update. Works fine now.

Coin not seen

Why can’t I see the coin I sent to the app and the app is always saying reconnecting. What’s going on.

Another junk product from a junk company

Don’t waste your time with these clowns.

I lose my crypto

I transferred 4500 usdt from kraken exchange to my kraken wallet, but I only received 3500 u. While kraken wallet customer support doing nothing.

Doesn't work for pyusd

App doesn't work for pyusd, specifically on solana. Support is an absolute waste of time -- they'll say it's a lack of gas fees or deflect blame for bugs on the user, even if you send screenshots of the api errors visible on Solana Explorer. This app really isn't worth the frustration and effort, and you risk losing whatever you put in the wallet.
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Disappointed

Funds drained overnight, received something dodgy and few minutes later my balance was gone, in the middle of my sleep. Huge red flag for this wallet!!

Stuck at transfer all the time

Not really happy how the system is. It is hard to transfer my stuff from Kraken to this wallet and to use it for exchange in general.

Lost $$$

I’ve sent $300 worth of crypto to other wallets and none of it is showing and there are no “transactions” showing up as ever occurred. This app will gladly take your money but they won’t send it anywhere use something else I’m done with this app.