Great product great support
Best in class
Not Uploading
Response from developer
Losing access to important meetings is the last thing we want, and we're sorry the iPad app has been letting you down. Upload failures aren't something you should be living with for a week, and our team would like to look into this directly. Please reach out to us at support@krisp.ai with your account and device details so we can troubleshoot and help recover what we can.
Menu on iPadOS doesn’t stay
Slow performance
Great on desktop but
Works well
Response from developer
Thanks so much for the kind words! We’re glad to hear Krisp’s fast UX and note-taking features are making your on-the-go workflow easier. That’s exactly what we love to hear!
Great App for Desktop, NOT iPad
Response from developer
Thank you for the kind words and for using Krisp on desktop. We’re glad it’s working well for you. Regarding Zoom on iPad, due to platform limitations, there’s currently no way to record meetings directly through the app. However, you can use the “Send a bot” option from your Krisp dashboard to have the Krisp bot join and record the Zoom meeting for you.
Freezes On Upload
Response from developer
Thank you for your feedback. We’re really sorry for the frustration caused. The freezing and transcript loss issue is a known problem, and our team is actively working on a fix. We understand how important reliability is and are treating this with high priority. We appreciate your patience and hope to deliver a smoother experience very soon.
Record and save - does it work?
Response from developer
Thanks for pointing this out. This is a known bug and we’re actively working on a fix. We’re sorry for the inconvenience.
“Something Went Wrong”
Response from developer
We’re truly sorry for the experience you had. Losing a full recording is incredibly frustrating and not the experience we want for our users. Please reach out to us at support@krisp.ai so we can look into this and help resolve the issue.
A bit pointless without noise cancellation
Side note, all audio is condensed to mono audio when using noise cancellation on Mac. Krisp, I understand the point of doing that during a call or meeting, but if I’m recording an in-person interview or meeting for use later, I really don’t want it to be mono audio. For a live call, I get it, but for a saved recording it should be stereo. If the feature does come to iPhone soon and only supports mono audio, then I would still have zero use for it. I’m not posting audio recordings to my website or YouTube if they’re all mono. Especially not when I can use the voice memos app and get stereo audio plus a transcript for free right now. I need y’all to give me a reason to want to use your app for more than just zoom meetings and phone calls.
Response from developer
Thank you for your feedback. We’ve updated the app so that recordings are now in mono. Please update to the latest version to ensure you’re using the most recent improvements. Regarding noise cancellation, it’s not yet available on mobile due to platform limitations. We’re actively working on a solution to bring this functionality to the app. Krisp Team
Works half the time
Response from developer
We’re really sorry to hear this. Losing transcripts is frustrating and not the experience we want you to have. Our team is actively working to improve stability and prevent data loss. If you’re open to it, please contact support@krisp.ai so we can look into this further.
Remove the “Grant access to calendar events” when already given
Response from developer
Thanks for the honest feedback. We understand how frustrating that experience can be. Calendar access is used to support meeting features. We’ve shared your input with the team and are reviewing how we handle these prompts to make the experience smoother.
Fantastic!
Response from developer
Thanks for the great feedback! We’re happy to hear everything’s working smoothly for your longer meetings and that accessing past sessions has been easy. Excited to hear you’re looking forward to the AI features — we can’t wait to roll out more for you soon!
Great app!
Response from developer
Thanks so much for the kind words! We’re glad to hear Krisp’s fast UX and note-taking features are making your on-the-go workflow easier. That’s exactly what we love to hear!
Wait for release 5.0
Response from developer
Thanks for pointing this out. This is a known bug and we’re actively working on a fix. We’re sorry for the inconvenience.
EPIC In-Meeting Recording
Stopped recording
Response from developer
Hi there, thank you for sharing your experience. We're truly sorry to hear about the trouble you've had with both the desktop and mobile apps. This isn’t the experience we want anyone to have with Krisp. Our support team is here to help, and we’re committed to resolving this for you. Please reach out to us at support@krisp.ai with the details or via https://help.krisp.ai/hc/en-us/requests/new and we’ll make it a priority to assist you. We appreciate your feedback and hope to turn your experience around.

