Not sure
Response from developer
Sorry about the trouble. Please reach out to support@krowdfit.com to help resolve some of those counters. If you are not using the Watch then there are some specific apps which work. Meals can be tricky because many meal loggers just send calories consumed to Apple Health and don't include the "meal" data. We recommend MyFitnessPal which connects both through Apple Health and Directly.
Fantastic
Response from developer
Congratulations on your win! Thanks for sharing with us.
Buggy
Response from developer
We did have this problem on the Android platform, which was fixed on 4/17. We've not had any support cases reporting this problem on the Apple Platform. Maybe give it another try?
Wrote me a bad check
Response from developer
Please reach out to support. We were banking with Silicon Valley Bank which recently failed. Unfortunately that event has effected many of our recent winners. Please reach out to support@krowdfit.com so we can get your win re-issued.
Great motivator!
So so
Response from developer
Thanks for the review. You can find more information about meal logging on our FAQ https://support.krowdfit.com most of our members use MyFitnessPal connected to KrowdFit. If you are in a KREW you can find your KREW members by selecting your KREW on your Profile page.
Great Motivation!!
Good idea poor execution
Response from developer
Sorry our app experience let you down. Our core functionality is offering motivation for the effort you make to live a healthy active lifestyle. We rely on the data your fitness apps and trackers share to know when your making that effort. Unfortunately, it's not always perfect and in this case that caused us to miss the mark. We rely on the data third party apps and trackers share with API partners and Apple Health. If your device is writing heart rate and GPS distance we may not get it. If your app calls a workout or exercise minute something unique we may not get it. We do our best to reconcile as many apps and devices as we can. If you would like to reach out to support@krowdfit.com with the type of app or tracker you are using they might be able to help you understand what we see on our side.
Worthless
Response from developer
Thanks for reviewing, in addition to getting data from Apple Health we also receive data directly from MyFitnessPal, Fitbit, Garmin and Misfit. Each device or app shares data a little differently, but we level things out by only receiving data detected and validated by a device. If you have the time, please reach out to support@krowdfit.com so we can help troubleshoot with you.
Lots of bugs
- It is missing data from my Apple Watch/Apple Health app about 50% of the time. I understand that the app will not refresh when background processes are turned off. But supposedly (according to the Krowdfit website anyway) it will look back 48 hours for missing/updated data, and that clearly isn’t happening. If the app can’t track my steps and exercise minutes correctly, it’s completely pointless.
- Probably 80% of the time I get a blank screen and have to force close/restart the app. Not a huge deal, but further proof that the app has some basic flaws.
- A minor issue, but I don’t understand why Krowdfit requires a third party app to track sleep data from Apple Watch. I’m not a developer, but it seems like it should be reasonably simple to pull sleep data from the Apple Health app just like it does with steps and exercise minutes.
I downloaded this app because it’s tied to my employer’s health rewards program. The many bugs and glitches are quickly making that a moot point, because I won’t be “meeting” the criteria for any rewards with such inaccurate data.
Given that many employers are PAYING for the use of this fitness rewards platform, we should, at the very minimum, have a functional app without constant glitches.
Response from developer
Thanks for taking the time to write a detailed review. Please reach out to support@krowdfit.com so we can help dig into the details with you. We have also added a look back in our most recent release which helps you see what we see from Apple Health (and other trackers). It will still only look for data "detected" by the watch or phone and not entered or logged by the user, but it might help clarify some details.
