Orders never came
I normally don’t write bad reviews , but I have written to y’all several times. I ordered jewelry almost a year ago and never heard anything. It’s over 350.00. Please look into it Kristy!
A YEAR LATER…
So after one Year I gave this boutique another chance; mainly because of a coupon; still waiting on TWO PAIR OF Denim Jeans; it may be going on a month!!! I recieved a credit for a defective tip…although it seemed to have disappeared when paid thru SHOP Link! After a year this Boutique still has every excuse for their poor service and performance…shipping is atrocious; it would seem quality of some of the merchandise is sub par; possibly as unpredictable as SHEIN or Temu. Seriously….and she is still whiny and complains often on her LIVES. No Thank you!!!
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Scammers and Liars
I ordered a custom bracelet and waited months, only to receive the wrong item. Krush Kandy admitted it was their oversight but is now blaming the jeweler instead. It doesn't appear they have adequate quality control measures in place for custom orders.
I was offered a refund only after I return the bracelet, but after this experience I have little confidence in the process. I've also filed a complaint with the Better Business Bureau. I would not recommend ordering custom jewelry from this company.
I was offered a refund only after I return the bracelet, but after this experience I have little confidence in the process. I've also filed a complaint with the Better Business Bureau. I would not recommend ordering custom jewelry from this company.
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Order from March still hasn’t arrived
I placed an order on March 17th. It is now June 2nd and it still hasn’t shipped and they keep saying they are looking into it with no follow up. I want a refund but again no response. Will never order from them again.
Do not order jewelry from here!!
I wouldn’t personally recommend shopping here based on my experience.
I ordered a ring that was estimated to take 8–10 weeks, but I still hadn’t received it after about 15 weeks. When I reached out, I was offered a gift card instead of a refund, which I used toward a necklace that was listed as in stock and expected to ship within 1–3 days.
After waiting another 3 weeks, I still hadn’t received the necklace. I followed up again and was told a full refund wasn’t available, and another gift card was offered.
At this point, it’s been over 16 weeks, and I haven’t received either item. I would prefer a full refund rather than continuing to place new orders.
Just sharing my personal experience so others can make an informed decision.
I ordered a ring that was estimated to take 8–10 weeks, but I still hadn’t received it after about 15 weeks. When I reached out, I was offered a gift card instead of a refund, which I used toward a necklace that was listed as in stock and expected to ship within 1–3 days.
After waiting another 3 weeks, I still hadn’t received the necklace. I followed up again and was told a full refund wasn’t available, and another gift card was offered.
At this point, it’s been over 16 weeks, and I haven’t received either item. I would prefer a full refund rather than continuing to place new orders.
Just sharing my personal experience so others can make an informed decision.
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