KSEB User Reviews

KSEB
KSEB
Kerala State Electricity Board Limited

Customer Experience

Positive experience16.7% of reviews
Neutral16.7% of reviews
Negative experience66.7% of reviews

~ Based on 12 written reviews from the US App Store.

Is KSEB Safe?

Not enough ratings yet to assess KSEB.

Is KSEB Legit?

KSEB appears legitimate, with a few gaps. AppsHunter Legitimacy Score for KSEB is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to view bill

I am unable to view bill after logging in since a couple of months because it is not showing consumer number.

Always error

App showing always error and payment failed

Function not working

Very poor experience. The complaint feature in this app is not working at all. I tried multiple times to report frequent power cuts. Kseb and the app also useless

What a waste

None of the functions work properly

Error

Not opening. Error: ‘device integrity check failed’. Fix it soon.

Error message

I can’t log into this
app . When I logged it shows”Error: device integrity check failed”. This is usually occurs in Sndroid phone. But I am using iPhone. So definitely it is on developer side of the App lies the problem. Please correct it

Good

Good

Very bad app

Very bad app not working not open In Saudi Arabia

Not access from UAE

Not able to access from UAE without VPN Please fix it

Worst thing to have in our life

Worst

login issue, blank white screen

Getting a blank white screen after entering the credentials

Many things to improve.

In the Kseb App and website Many things to improve. Features, transparency, complaints registrations and closing case… etc..
for example:
1. If not getting connected nearest kseb phone any time in 24hrs, need report option in app also need quick checking from head office.
2. Provide call nearest kseb button (by detection of current location) to inform urgent issues
3. App must give notification of kseb supply interruption in advance ( to workout this every kseb must enter in app the time pf interruption atleast before 30minutes)
4. If due to any urgent case kseb supply disconnected for a section, must show in app or give notification that “supply interrupted will reinstate within xxxx time)
5. Provide Detailed bill to Solar Installed customers as per cusumer number they logged in
6. Kseb must describe every official procedures how to do in malayalam language in the app and website.
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