Kubota Remote Support
Remote Support and Diagnostic
Archived App (Last seen on 5 May 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Connect with experts for real-time collaboration and problem-solving using augmented reality. Share screens, annotate live video, and communicate via chat to resolve issues remotely and improve customer satisfaction.
What's New in Kubota Remote Support
3.3.9
July 31, 2024
- Bug fixes and improvements for iOS 17.6
Developer apps
FAQ
What is Kubota Remote Support?
Kubota Remote Support is a business tool that enables remote field technicians and experts to connect and collaborate using live video, audio, and augmented reality. It aims to improve communication and resolve issues without the need for expert travel.
How does Kubota Remote Support use augmented reality?
Experts can use AR to draw, highlight, and annotate directly on live video streams of real-world objects. This allows for precise guidance and clearer communication during remote support sessions.
Can I share my computer screen with Kubota Remote Support?
Yes, you can share PC or Mac applications, or your entire screen, including web pages and CAD files, to the remote user's device. This feature is available on smartphones, tablets, and smart glasses.
What kind of documents can be collaborated on?
Users can collaborate on various documents in real-time, including PDFs, PNGs, JPEGs, and other supported file formats. Both users can scroll, zoom, and draw on these documents simultaneously.
Does Kubota Remote Support have ads?
No, the application does not contain advertisements. It is a free tool designed for business collaboration and support.
What is the update frequency for Kubota Remote Support?
The app was last updated on July 31, 2024, indicating active development and regular updates. Version 3.3.9 is the latest release.
What devices is Kubota Remote Support compatible with?
Kubota Remote Support is available for iPhone, iPad, and iPod devices. It is designed for mobile and tablet use.
How does the chat feature work in Kubota Remote Support?
The app includes a real-time chat function, similar to WhatsApp, allowing technicians and customers to communicate instantly during remote sessions. This complements the video and AR features for comprehensive support.
