VSight Remote: AR Help
Remote Help and Maintenance
About
Connect with experts and collaborate on tasks using augmented reality. This tool enables remote technicians and experts to share knowledge through live video, audio, and AR annotations, improving communication and reducing travel costs.
What's New in VSight Remote
5.3.7
June 4, 2026
- Bug fixes and improvements.
Developer apps
FAQ
What is VSight Remote?
VSight Remote is a business application that uses augmented reality to enable remote experts to assist field technicians. It facilitates collaboration through live video, audio, and AR annotations.
How does VSight Remote improve collaboration?
It allows experts to draw, highlight, and annotate directly on a live video feed from the technician's device. Users can also scroll, zoom, and collaborate on shared documents in real-time.
Can I share my computer screen with VSight Remote?
Yes, you can share PC or Mac applications, or your entire screen, including web pages and CAD files, directly within the remote session on a smartphone, tablet, or smart-glass.
Does VSight Remote have a chat feature?
Yes, VSight Remote includes a WhatsApp-style chat function for real-time communication between technicians and customers during remote sessions.
Is VSight Remote free to use?
Yes, VSight Remote is available for free. Users are encouraged to contact the VSight Remote team to set up their accounts.
What devices does VSight Remote support?
VSight Remote is supported on iPhone, iPad, and iPod devices, making it accessible for a wide range of users.
How often is VSight Remote updated?
The latest version, 5.3.6, was last updated on May 6, 2026, indicating a commitment to ongoing development and improvements.
What is the age rating for VSight Remote?
VSight Remote has an age rating of 4+, making it suitable for a broad audience of business users.
