Horrible
Response from developer
Hi kazxbckgm, we've looked into this on our side and we're unable to find any active billing associated with the account information we have, which makes us think there may be another issue at play. We take reports like this extremely seriously and would really like to investigate further to understand exactly what's happening. Please reach out to us at [help@kuddl.com](mailto:help@kuddl.com) with the details of the charges, and we'll compare them with our records right away. If there has been any incorrect billing, we'll of course make it right immediately. Thank you for bringing this to our attention, and we're sorry for the frustration this has caused.
No new content
Response from developer
We're glad you enjoyed the courses that were available, and we hope the newer additions make the experience feel much more complete. Thanks again for helping us make Kuddl better. Also thank you for your patience, and thanks for calling this out. Feedback like this is incredibly valuable to us because it helps us see where we're falling short and where we need to improve. We've released a lot of new content and updates, and expanding the app on a regular basis is a major focus for our team.
It’s just text and clip-art
They claim to have new courses
Response from developer
Hi there, we're sorry to hear this was your experience. From what you've described, it sounds like there may have been a bug or issue with your account, as completing a survey should not prevent you from accessing the content available in the app. Our support team has looked into your account and is fixing it. Please reach out in the meantime and we'll be happy to help sort things out, including discussing a refund if needed. Thanks for bringing this to our attention.
Money grab
Response from developer
Hi Beef - Cleaver 2000, thanks for taking the time to share your feedback. We’re sorry to hear that you didn’t feel Kuddl met your expectations. Kuddl is designed to be much more than what you’d find in a quick Google search or through a general AI. We’ve built structured, step-by-step learning paths with expert-backed content, anonymous survey data, interactive exercises, and guided practices that are specifically created to help couples apply strategies in real life not just read about them. We understand that intimacy is a very personal area, and not every format will resonate with every person. If you’d like, please reach out to us directly so we can better understand your experience and see how we might make things right.
App
Response from developer
Hi Zig, thank you for sharing your thoughts. We hear your concerns and it would be great to hear what exactly you saw in another app so we can identify the "copy cats" and shut this down. Our focus is on intimacy and connection for couples giving you structured courses, expert-backed techniques, conversation starters for the bedroom to specifically help partners improve their relationship in practical, real-world ways. That’s what sets us apart from more generic coaching-style apps and we want to make sure copy cats get flagged. So if you’d like to share more details about the “parts of the app” you mentioned, it would be much appreciated if you could reach out to us. Thanks The Kuddl Team
There’s no sign-in or sign-out button
Response from developer
Hey JackyChanng, sorry for the frustration you had and even more happy to say that we solved all the issues! If there is anything else you need please send us email there so we can look into it. We want to make sure everyone has a great user experience! Best, The Kuddl Team
I really like this app so far
Awesome
Can’t access courses
Response from developer
Hey DarrelLee, Sorry to hear about the trouble you experienced with the plan and our support—it sounds like there might have been a technical issue. We tried to locate your previous support requests but couldn’t find anything in our system. Did you happen to reach out to help@kuddl.com? If not, please send us a quick email there so we can look into it and resolve the issue right away. We want to make this right for you. Best, The Kuddl Team
Can’t access material
I have tried Kuddl help but with no success!!! I am extremely frustrated and disappointed.
Response from developer
Hey doctorjle, Sorry to hear about your experience! It sounds like you might not have been logged into your account, which could be why your purchase wasn’t recognized by our system. Could you please reach out to us at help@kuddl.com? We’ll look into your account right away and help you get logged in so everything works as it should. Best, The Kuddl Team
Struggling to like this
Response from developer
Hey Drummer, First of all, thanks so much for your feedback! Sorry to hear that most of the content was still locked when you first entered the app. It took a bit longer than expected to upload everything, as we work closely with our expert board and only release lessons once they meet our quality standards. We’ve now added a large batch of new lessons and courses, and we’re continuing to roll out fresh content regularly. Our team is constantly working to provide the best possible experience and intimacy education out there. We’d love to see you back soon! Best, The Kuddl Team
