A $200 TODO list
Helpful at times, broken in others, and holy %#¥!?&$ is it overpriced. Why is a checklist, that is visible on my bank’s website, priced at $200? I’d even honestly pay for a nicer UI and app to track things but at this price point, it’s *not* a “money saver.” The deals and savings might break even after 3 years but saving $2-3 here isn’t worth the opportunity cost. Other apps like Rakuten and CapitalOne also beat out the deals here 80%+ of the time. This is a glorified checklist and needs to be more like $30-$45 lifetime, not $200. The AI bill feature *raised* my bill. There isn’t any going back as it made permanent changes I can’t undo. The money back terms are also intentionally difficult. Time to set a reminder months from now…
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Interested to try, but won't blindly pay $70+ for something
This is a service I would absolutely consider paying premium for additional features, but it is absolutely impossible to try it without paying. What a terrible business model!
I signed up, linked my cards to the account, and then was told to sign up for premium. It's phrased as if it's an option - and "premium" implies that you can just have a free account and get basic features - but there is no way to say "no thanks" or close out of the window, so apparently it's mandatory. To make matters worse, there's not even a free trial of any kind.
I guess I won't be able to try this app without paying for it, which I certainly won't be doing. It's a shame because maybe it's a great app - but a lot of people will never know because of a bad app flow / business model.
I signed up, linked my cards to the account, and then was told to sign up for premium. It's phrased as if it's an option - and "premium" implies that you can just have a free account and get basic features - but there is no way to say "no thanks" or close out of the window, so apparently it's mandatory. To make matters worse, there's not even a free trial of any kind.
I guess I won't be able to try this app without paying for it, which I certainly won't be doing. It's a shame because maybe it's a great app - but a lot of people will never know because of a bad app flow / business model.
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Above and Beyond Customer Service! ⭐️⭐️⭐️⭐️⭐️
I honestly couldn’t be happier with how this was handled! I reached out because my Xfinity bill had gone up to $75, and I was hoping there was something that could be done. The representative went above and beyond to work with me and was able to match the new customer promotion of $50/month for 5 YEARS—for the exact same service I already have!
That’s a $25/month savings, or $1,500 over five years! 🙌
What really stood out to me was that they didn’t just give me a quick answer or tell me there was nothing they could do. They actually took the time to help, listened to my concerns, and found a solution that made me feel valued as a longtime customer.
This is exactly what great customer service should look like. I truly appreciate the effort and flexibility, and I’m very happy to continue being an Xfinity customer. Thank you for going the extra mile! ❤️
That’s a $25/month savings, or $1,500 over five years! 🙌
What really stood out to me was that they didn’t just give me a quick answer or tell me there was nothing they could do. They actually took the time to help, listened to my concerns, and found a solution that made me feel valued as a longtime customer.
This is exactly what great customer service should look like. I truly appreciate the effort and flexibility, and I’m very happy to continue being an Xfinity customer. Thank you for going the extra mile! ❤️
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Response from developer
Thank you so much for this review. It made our day! 🎉 We're thrilled our team could work with Xfinity on your behalf and lock in that new-customer rate for you. $1,500 in savings over five years for the same service is exactly the kind of win we love seeing, and it's great to hear the process felt personal, not just transactional. We'll be sure to pass your kind words to our team. Thank you again, David!
“Think Twice Before Sharing Your Financial Information”
Very disappointing experience. I signed up because I wanted to see and manage the benefits of my existing credit cards, and I connected my financial information expecting the app to actually provide that value.
Instead, after going through the process of connecting my account and sharing personal/financial information, I found that the useful benefits features are locked behind a Premium subscription, which is not cheap at all . There is no free trial to even see whether the paid service is worth it.
What concerns me most is the personal-information side of this. I never intended to hand over my financial information just to discover afterward that I couldn’t actually use the features I wanted without paying. Once you’ve shared information with a third party, you can’t simply take that moment back.
The whole experience left me feeling like I gave up more privacy than I received in value. I also found the process of managing/disconnecting the connected account confusing.
If you’re considering this app, understand exactly what information you’re sharing and which features are actually available before connecting your accounts. I personally would not do it again.
Instead, after going through the process of connecting my account and sharing personal/financial information, I found that the useful benefits features are locked behind a Premium subscription, which is not cheap at all . There is no free trial to even see whether the paid service is worth it.
What concerns me most is the personal-information side of this. I never intended to hand over my financial information just to discover afterward that I couldn’t actually use the features I wanted without paying. Once you’ve shared information with a third party, you can’t simply take that moment back.
The whole experience left me feeling like I gave up more privacy than I received in value. I also found the process of managing/disconnecting the connected account confusing.
If you’re considering this app, understand exactly what information you’re sharing and which features are actually available before connecting your accounts. I personally would not do it again.
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Response from developer
Thank you for sharing this. Truly sorry the experience left you feeling this way, especially around privacy and control over your own information. We take that seriously. For what it's worth, we never sell your personal data to third parties, and we don't sell or share it. If you're still connected and want help disconnecting or removing your data, email support@joinkudos.com and we'll take care of it right away. For reference, Kudos has a free version (card recommendations, cashback at 15,000+ stores, and autofill) that doesn't require Premium. But that doesn't change your frustration, and we are genuinely sorry. Thank you again for the honest feedback. We will be sure it gets in front of our team.
Out $62
Decided to try Kudos because of the positive ratings and the promise of maximizing benefits. However, it became immediately clear that the app wasn’t going to actually provide me anything new as far as benefit tracking. It is incapable of tracking 3rd party partnership benefits for Atmos which are quite significant. And they don’t have an actual trial experience. Decided to cancel & the only warning message about a potential refund was that you don’t receive it if you downgrade, but you actually need to email their support before you do anything. They count your regular point accruals as savings generated by the app anyway, so unlikely they’ll give it to you. Now I’m out $62 for a service I used all of one day.
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Response from developer
Appreciate you laying this out in detail. On the Atmos benefits specifically: we do have the credits and benefits for that card configured in our system, so we'd like to understand exactly what wasn't showing up for you/what you aren't seeing on your end. If you're willing to email support@joinkudos.com with those details, we'll dig into it for you. On the refund note: our team can walk you through what applies to your specific plan, please reach out if you haven't already. Thanks for giving Kudos a shot, and we're truly sorry your experience hasn't been smoother.
Difficult to use
I was excited to try this app out after getting an ad on social media. I downloaded it and added my card which took multiple tries as it kept glitching and closing out. I had to add my one account about 6 times before it saved. Then the page to sign up for premium $80/yr wouldn’t close out. I had to close and reopen the app multiple times to just get to the main page. I attempted to see what the benefits for the one card are and everytime I pushed a prompt it went back to the premium sign up page. After over 30min of complete frustration I closed out my account and deleted the app. Not worth the time or money.
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USELESS WITHOUT PAYING FOR PREMIUM SUBSCRIPTION- DO NOT DOWNLOAD
Let me start off by saying I never write reviews for apps. But I feel I have to after what I experienced with this horrible app. I finally downloaded it after seeing multiple ads on Instagram. I put in all of my credit cards, linked all of my accounts and created a Kudos account. After I did all of this, it prompted me to upgrade to premium for nearly $100 annually. There was no getting around it. I tried closing the app and opening it again. Nothing would let me bypass the premium up charge. Why would anyone pay $100 for an app that they don’t even know if they would like? At least let me see what the app is like before holding me hostage for a ransom. I wasted all of that time linking my accounts for nothing. I’m very disappointed in this app and beyond tired of subscription culture.
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Subpar support & automatic benefits tracking
I paid for the lifetime VIP
subscription because I was specifically looking for an app that would track the redemption of benefits automatically. This claims to do that but it mostly does not. I have found multiple benefits that I’ve raised to support that were not properly tracked. They also claim that you get better support with the VIP membership but I’ve had this app less than a month, raised my first ticket almost 6 weeks ago and only one of the three issues has been addressed. My last email took 3 weeks to get a response. It’s also only one “person” who responds. If you’re looking for great support when things are wrong or automatic benefits tracking, don’t choose this app.
subscription because I was specifically looking for an app that would track the redemption of benefits automatically. This claims to do that but it mostly does not. I have found multiple benefits that I’ve raised to support that were not properly tracked. They also claim that you get better support with the VIP membership but I’ve had this app less than a month, raised my first ticket almost 6 weeks ago and only one of the three issues has been addressed. My last email took 3 weeks to get a response. It’s also only one “person” who responds. If you’re looking for great support when things are wrong or automatic benefits tracking, don’t choose this app.
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Good app
Good app
Annoying
I agree with previous reviews that that constant push to upgrade is super annoying. Without the upgrade features the app is pretty useless. There appears to be plenty of advertising, app should make their $ from that.
Easy
Just started using some of the features. Lowered a bill by almost $100 while watching a movie. Easy Peasey.
Scam
Does not allow you to try free version. Forces you to pay for premium after adding accounts. Avoid.
Saved me $200 in the first few minutes!
Saved me $200 in the first few minutes
Not a free app
After linking my cards, there is no way to use the app without paying for premium. What a scam
Legit Cash Back
Very easy and straightforward to use. I just added the plugin to my browser, added my card info and when I go to checkout it tells me the best credit card that I have to use and I earn extra cash back. Would recommend!
Worthless free version (constant nagging to upgrade)
I downloaded this app to see what deals I was missing, but within minutes I was bombarded with endless pop-ups pushing me to pay for premium. I kept thinking, why would I pay for something I haven’t even had a chance to try? Even after getting past the pop-ups, the dashboard was still filled with ads for premium, and I couldn’t even figure out where the actual savings were. Deleted it and won’t be using it again.
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Paywall
I took the time to input all of my information just to be put in front of a paywall. Deleted
Good idea but free account is worthless
Everything in the app is geared toward getting you to sign up for premium. Free account is worthless. They really need to provide a bit more value to entice upgrading. Unfortunately they ask for a lot of info including card info and logins to connect to card company. Thankfully there is a feature to delete account in the app.
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Great rewards
I always miss out on the card to use but thanks to Kudos I’m always reminded of the best card to use to maximize rewards.
Cheapest version is $63
No free options, which feels like a bait and switch when you download and go through all the steps, just to realize that
