Ignored when I needed help
I’ve contacted support multiple times regarding an issue with my account, but I have not received any response.
My WiFi and device are working perfectly, and I’ve confirmed the issue is specific to my account, yet support has not addressed it. It’s very frustrating to be ignored when trying to resolve a problem.
I hope this can be reviewed and handled properly.
My WiFi and device are working perfectly, and I’ve confirmed the issue is specific to my account, yet support has not addressed it. It’s very frustrating to be ignored when trying to resolve a problem.
I hope this can be reviewed and handled properly.
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⚠️ Warning ⚠️
I would strongly advise caution when using this app. It used to be primarily a streaming platform, but recently it feels like the focus has shifted more toward gambling-related features.
Payouts can be delayed or withheld without clear justification. The reasons provided often seem unclear or inconsistent, which makes the process frustrating and difficult to trust.
If you’re considering spending money here, be aware of the risks. There’s a real possibility of not getting your money back.
Please do your research and proceed carefully before investing in this app
Payouts can be delayed or withheld without clear justification. The reasons provided often seem unclear or inconsistent, which makes the process frustrating and difficult to trust.
If you’re considering spending money here, be aware of the risks. There’s a real possibility of not getting your money back.
Please do your research and proceed carefully before investing in this app
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Scammer app
Dont be fooled of this scam app. They say it is a streaming app but there are plenty of gambling games.
Not really American friendly
Wish it could get a 5 star but the people make you feel uncomfortable because you can’t understand beware
Blk people I seen one guy get made fun of because he only speak English
Blk people I seen one guy get made fun of because he only speak English
SCAM & CHEAP! STAY AWAY FROM THIS APPS (SAVE YOIR MONEY & TIME)
This apps is totally scam, cheap as hell, when you play lucky games or any games in kumu they will totally swept all your coins and not totally worth it every single penny! Save your money and don’t allow this apps to take your money, uninstall it and rather focus on the things that matters.
Casino-like
Kumu is no longer an earning platform. I used to be a gifter who could also earn, but the system has completely changed. Now, you give without any real opportunity to earn back. If your goal is income, this app is not worth it anymore.
Response from developer
Hi Kumunizen, Please kindly report your problem or suggestion along with your detailed information through support@kumu.ph. We will check it and address the issue as soon as possible.
Regards to Updates
As a kumu users, ever since the made the new updates a lot of stuff became unnecessary. To make this app better i would highly recommend to ask kumu users some suggestions or better yet maybe a survey of what changes they want to make. Honestly, since the last update kumu became lea and less popular now and seeing other users now going other apps due to a significant changes here.
Cons:
-LS Stream DP is now too small and can barely press the bottons now.
-Comment section, it’s unnecessary to show all people that are winning by playing games. Some people likes to comment on there streams now its so hard to back read due to significant amount of gamer winners showing up. No one cares how much they are winning.
-Why is KUMU so sensitive when typing comments, even if its not a bad works still shows this ****? i don’t get it, its so annoying🤦♂️🤦♂️
-Why is some agency punishing there recruits, some recruits wants to leave there agency but they won’t release them. They are not following the policies/promises. I know they want to make money but that’s not the proper way to treat there recruits. Everyone have the rights to enjoy kumu🤦♂️🤦♂️
I have more but this are the most concerns and need attention that i’ve notice so far.
Thank you in advance and i hope you guys take this matters seriously and find a way to resolve this and make KUMU a place to call HOME.
🙏🙏🙏🙏
Cons:
-LS Stream DP is now too small and can barely press the bottons now.
-Comment section, it’s unnecessary to show all people that are winning by playing games. Some people likes to comment on there streams now its so hard to back read due to significant amount of gamer winners showing up. No one cares how much they are winning.
-Why is KUMU so sensitive when typing comments, even if its not a bad works still shows this ****? i don’t get it, its so annoying🤦♂️🤦♂️
-Why is some agency punishing there recruits, some recruits wants to leave there agency but they won’t release them. They are not following the policies/promises. I know they want to make money but that’s not the proper way to treat there recruits. Everyone have the rights to enjoy kumu🤦♂️🤦♂️
I have more but this are the most concerns and need attention that i’ve notice so far.
Thank you in advance and i hope you guys take this matters seriously and find a way to resolve this and make KUMU a place to call HOME.
🙏🙏🙏🙏
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Unsatisfactory
Concerns
• The recent updates feel unnecessary, irrelevant, and frustrating.
• Seeing gambling wins constantly pop up in the comment section ruins the live experience and makes it hard to follow real conversations.
Cons
• The updates clutter the platform instead of improving it.
• The community feels disconnected because the focus is shifting away from meaningful interaction.
Pros (What We Want Back)
• Notifications in the comments showing who enters the live stream.
• Clear visibility of where VGs are being dropped.
• Larger display pictures (DP) when the close cam is on.
• The classic features that made KUMU fun, simple, and engaging.
Recommendations
• Put the community’s voice first before rolling out changes. User feedback should shape updates.
• Many people are leaving the app because the new changes don’t improve the experience.
• Bring back the old KUMU feel — focused on connection, interaction, and real engagement.
• The recent updates feel unnecessary, irrelevant, and frustrating.
• Seeing gambling wins constantly pop up in the comment section ruins the live experience and makes it hard to follow real conversations.
Cons
• The updates clutter the platform instead of improving it.
• The community feels disconnected because the focus is shifting away from meaningful interaction.
Pros (What We Want Back)
• Notifications in the comments showing who enters the live stream.
• Clear visibility of where VGs are being dropped.
• Larger display pictures (DP) when the close cam is on.
• The classic features that made KUMU fun, simple, and engaging.
Recommendations
• Put the community’s voice first before rolling out changes. User feedback should shape updates.
• Many people are leaving the app because the new changes don’t improve the experience.
• Bring back the old KUMU feel — focused on connection, interaction, and real engagement.
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New update
I been using kumu for almost 5 yrs and I like the old slots, the new update are not great you guys just copy the other apps.
Slot won viewes
Kumu can you move beside comment lower the wishing bottle won its hart to close cam mute mic pls… po thk u
Kumu is LIFE
Kumu is LIFE
Excellent way to cope with the stress of the pandemic but sorely needs improvement now in 2025
Kumu has been an amazing virtual platform for us artists to continue expressing ourselves in the midst of the pandemic! I’ve been on the app for two years now, and it’s literally helped me survive these past two years. More power to KUMU!
EDIT JUNE 2025:
What is up with kumu nowadays; they’ve turned the app into a literal casino with banners and pop-ups from the top of the screen to incessant ones popping from the left to extremely big ones appearing right smack in the middle of the screen ruining the vibe of streams. Adjusting to the neverending banners at the top was hard enough because it covers the daily ranks and diamond counts and now there are even more pop-ups that are so disracting and disruptive making viewers want to leave the streams and actually want to try other apps. The app should come with a trigger warning for those sensitive to sudden movements that just don’t stop appearing and they aren’t even relevant to the stream the viewers are at. It’s so disheartening because it distracts viewers and streamers from the content :-/
EDIT JUNE 2025:
What is up with kumu nowadays; they’ve turned the app into a literal casino with banners and pop-ups from the top of the screen to incessant ones popping from the left to extremely big ones appearing right smack in the middle of the screen ruining the vibe of streams. Adjusting to the neverending banners at the top was hard enough because it covers the daily ranks and diamond counts and now there are even more pop-ups that are so disracting and disruptive making viewers want to leave the streams and actually want to try other apps. The app should come with a trigger warning for those sensitive to sudden movements that just don’t stop appearing and they aren’t even relevant to the stream the viewers are at. It’s so disheartening because it distracts viewers and streamers from the content :-/
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Useless app
Boring app.
money-hungry app
I used to love this app since i joined year 2022. But come to realized that this app is just hungry of money! They dont care about their VIPS/GTS, instead they just keep taking all their moneys w/out anything in return. Campaigns becoming poor and poor,only few now and not worth it even the prizes are delayed(as usual). They put this game to encourage VIPs to spend more money where streamers and ordinary people who wants to earn are being left behind thats why they’re leaving. VIP’s are more focus now on games and what we get in return? Nothing! Were just wasting money(like me No Winnings on games ) never had the chance to win! This crazy games just keep eating my money! S*cks! If you guys are looking for streaming app better not go on this! If you have the money and try to become a gifter/sponsors find another app! Because this app will just swallow your money!!!
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Response from developer
Hi Kumuzen, To assist you with this issue, it would be helpful to have a little bit more information. Can you send any screenshots related to the issue along with your details to support@kumu.ph? Thank you.
Great Community & Features!
Kumu has been a game-changer for Filipino streamers and online communities! I love how it creates a space for genuine interactions, whether through livestreams, games, or exclusive events. The campaigns and rewards make it even more exciting! Hoping for more app optimizations for a smoother experience, but overall, it’s an amazing platform to connect and grow!
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What the Kumu
👎🏻new update with a new vg that 10k coins what the heck with that vg nothing to the gifter or host but random people
Live
All the people on the live is very nice and super supportive
I HAVE TO DOWNLOAD THE APP ONCE EVERYDAY TO USE IT IF NOT THE APP KEEPS CLOSING ON ITS OWN
This is horrible. More of this and goodbye kumu.
2 years and more!!!
Been with Kumu family for more than 2 years. Everything is great, the people, the founders and the team. This app gave me oppotunities to attend exclusive events, meet people in real life and know amazing people. I’ve overcomed my fear in talking to random people and boosted my confidence in expressing myself.
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Kumu is LIFE
Kumu is LIFE
