Kurt Geiger User Reviews

Customer Experience

Positive experience72.0% of reviews
Neutral4.5% of reviews
Negative experience23.5% of reviews

~ Based on 132 written reviews from the US App Store.

What users say

Is Kurt Geiger Safe?

Kurt Geiger: Shop Shoes & Bags appears safe based on user ratings. AppsHunter Safety Score for Kurt Geiger is 98/100.

This assessment is based on 7,816 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 7,755 App Store ratings for Kurt Geiger.

Is Kurt Geiger Legit?

Kurt Geiger: Shop Shoes & Bags appears to be a legitimate app. AppsHunter Legitimacy Score for Kurt Geiger is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Purse out of stock

I ordered a purse on a Thursday and noticed it was not updated by Saturday. It said still processing. So I contacted customer service on Sunday and was told to wait until Tuesday to receive a email about the purse. And I was told that the wallet was already shipped and was given a tracking number. I noticed the purse said out of stock on Sunday as well. Monday I receive a email stating that I will
Be refunded for the purse due to it being out of stock.
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Kurt Geiger

Hey Kurt gieiger , I just wanted to say or ask if you guys can bring back the gold wallet and micro like all of it is gold or the cream micro with the word Kurt on the bottom , those were my fav bags ! And I was trying to save up to buy them !! Please bring them back ! From Sandra Talom your 1 fan

My Happy Place

Kurt Geiger is more than just a brand. It’s family! I love the store and the app. I usually shop in the Kuwait store and the sales personnel can’t be beat. Their customer service is impeccable!

Whenever I go home everyone ask me young and older, “where did you get that bag, shoes or accessories ?” I told them, “KG!” Now, they love it too. I had to order from the app to purchase items for friends and family in the USA. They love it too! It was easy to use and when I needed help from customer service with a question, they responded to me immediately on the phone and in an email. Totally awesome. Kurt has something for everyone! Kids, men, teenagers and etc. I love it ! I will always shop there and I will always look good. Thank you Kurt Geiger.
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The app does not filter for sizes that are in stock

I find using the app frustrating as when I filter for my size, it brings up everything including items not available in my size. I have to trawl through every product hoping when I click on an item it is available in my size. I find this very frustrating and often give up as can’t be bothered to continue on. Please fix this.
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I love Kurt Geiger

I love Kurt Geiger soo much I have 2 Kurt last year this year I’m going to get a new Kurt

Do not order from this app!!!

I got some sandals for 105$ may 2nd ordered for express shipping after 2 days of waiting to try and track my order they tell me they out the wrong address in and it’s saying delivered. So you’re telling me someone else got my package???
They say they’re investigating my they’re really not this app sucks!👎
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Terrible app

Absolutely awful app. Searching for tracking info from a link thats been send to you via email and on the app never displays and always says…. whoops…!!!
Thats if the app lets you sign in at all
Not great at all
Will continue using the web based page

Send me a kurt

Please send me a Kurt love you guys

Horrible tracking

It’s been over a week now and i haven’t received any notification of my order being shipped, and when I use my order # and zip code to track my order the button to track , just resets and nothing . It’s really upsetting because it’s a gift and I’m trying to track it to make sure my wife doesn’t see at the door before I can even surprise her First and last time buyer.
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Sneaker Fun

Kurt Geiger’s sneakers are both fabulous and fun to wear! The compliments are endless, when I wear a pair.

Not good quality

The app is very good but the purse quality is not good after 4 months , tears, rips, and more.

My favorite designer

I only wear Kurt Geiger shoes !! The best made shoes, sandals and sneakers ever !❤️👞👡

Upgrade website

Your website does not automatically allow name, card information, etc. to be automatically filled in .also It's always helpful to have the height of items listed

Wrong address

horrible. it was sent to the wrong address and the package wasn’t even mine. they took $200 and the service bot isn’t doing any help. I contacted fedEx and they are bad with communicating. they are pretending to investigate where my package is , but won’t do the least to email me, etc. it’s the APPS fault. They have cute shoes and purses, but don’t let that fool you into thinking they are professional.
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Love it

Love the website and the items I shears shop here

App is a joke

Just an awful app! So slow, so confusing and just not working properly, have to clock on everything three times before it starts doing anything. For such a high end brand such a cheap and awful app, font keeps changing, zooming in and out on its own. Most of all, forgot my password and they send an email to reset, when I did that it took me to website automatically logged me in, but I cant rested it on the app because its asking for old password, guess what if I knew that I would not be reseting it would I?
Such nice things in the shop, but a lot of patience needed to go through a stupid app. Shame
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Mr

Fantastic

Love

Love there purses

New to KG and Pleased!

I am a handbag collector; have been collecting since I was a teenager. Gucci, LV, Brahmin, Hammitt, and all others in between. I am a fan of unique and beautiful pieces and what I’ve found so far is that Kurt Geiger definitely has this covered! I am looking forward to adding some of these gorgeous items to my wardrobe. 😍🥰😍
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Great shoes and bags

A great company to buy from. Lovely designs and colours. Great quality and super customer service