Kylee Lymphedema Assistant User Reviews

What users say

Top reviews

This app shares your data!!

Wow so deeply disappointed and somewhat confused as to how it’s legal to track patients using a medical device and to what end there is not even a user agreement just a text box in the app that says do you give permission for the app and website to collect information about you. You cannot use this app without agreeing, as in you can’t proceed to any other part of the app. I will be pleased to hear how tactical medical explains this. Like HIPPA laws mean what exactly to your company? My mistake in thinking there would be integrity in this situation. I’m sure it’s possibly legal in some loophole way, but it’s not appropriate or justifiable.
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Blessings

Has been the best product with helping reduce my lymphoma. Thank you so very much.

Worth inconvenience

The process is awkward and time consuming- but keeps me off medication, works awesome , so in short- worth it.

Treatment tracking

I was told by the technician that by downloading the application I could track my treatment to monitor how long I was on and how long was left to go. Not the case at all. No treatment information at all.

Sam

The Bluetooth connection never worked. I even had
a face to face phone call with their software leader with no outcome. The app frequently erases my past manual entries. They are more focused on android than iPhone.

Flawed app

The idea is to track treatments and log results. I use full leg treatments but am not able to select anything other than upper body and arm in the app. I called support and was told that they were aware of the issue and not to use the app until they update it.

Not user friendly and wrong info

Even though I use this for my legs, the app refuses to identify correct body part, even though I entered LEGS for the pump. It is never easy to find the info on pump usage. It is not labeled and easy to find. This app is not user friendly. I’m sure patients who are not electronic savvy would have an even more difficult time with this app. While the info with videos is good, actual information and data is horrible.
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Why use blue tooth

Can you start the machine from the app? I can’t figure it out. I have to put on a body suit and then if lucky not pull machine onto floor as I turn it on

Kylie Is ‘da best’

I have struggled with lymphedema for over 25 years but since bringing Kylie into my care, my condition and my life with this condition
has drastically changed for the better

It’s like I have another member on my team of providers to help me manage and report on my health when using my great Tactile Flexitouch machine for compression.

Kylie is easy to use, intuitive and helps me with education and resources at the touch of a button for this challenging disease. She also gives me the ability to share critical feedback to my physician so he can guide me towards a better quality of life with lymphedema

It’s like Kylie is a real person as she welcomes me everyday by name and I don’t even get that from my wife after 46 years of marriage. lol

If anyone needs a little extra support and wants to call someone who knows what you are going through just ring me up at 516 817-7410 !
Tell me that Kylie sent you. 😃
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Ver 2.8.0 will no longer launch

Please fix the app. It will no longer open my iPhone 15 Pro. IOS 17.5.1.

Easy use

App is easy to use, helps to keep track of use

Improvements

Hose ends marked right and left

Tracking features

Wish there was a way to track before and after treatment results daily. Same with the option to take pictures. I use on both legs. Currently only allows one pic per day.

Compression Pump

I recommend this Tactile Medical Flexitouch Plus Compression Pump, because it has caused my thighs knees legs ankles feet and toes to be as they were, I want to say thirty-three and a half years old, maybe I’m stretching it a little,
I am almost eighty-five years old.
The massaging feels so wonderful, I do not have to leave my home to get it, and the results are just what The Doctor Ordered…Thank You.
I have requested this before, is it possible for you to make the carrying case also, or advise me where to purchase one. I am now in South Carolina from Brooklyn, N. Y., it was very difficult transporting the Compression Pump…Thank you for your help.
Shirley I. Smith, 718-938-4865
Saturday, May 13, 2023 @ 11:49pm
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