Mobile deposit
The mobile deposit always take me 3 to 4 days to deposit a check.
Credit Union app
This app is really good. I can see all my accounts at a glance. It’s super convenient.
Zelle
Need Zelle to electronically pay friends etc.
Super easy to use!
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Amazing Credit Union
I receive consistent service, friendly and knowledgeable staff…. I can’t give this credit union enough praise.
Opinion
Easy to move around site
Love/hate
Love the financial institution, but hate the so-called intuitive new format. Had difficulty finding online statements after being alerted by an email. Should not have to call institution for help locating statement. Don’t know what else might be hidden.
Friendly, local, not a big bank
The app is easy to use and even though I don’t live near a branch I never feel the need to go to a branch. Anytime I’ve needed assistance, their online messaging works great, and someone is there to help. I’ve also found their website FAQ and chat really quick and useful.
Great App!
I’ve never had any problems with this app. Since the most recent upgrade, it’s even better than before. It makes online banking and bill paying SO easy.
I’ve been a customer of LAFCU for almost 30 years and I love them. Their customer service has always been awesome.
I’ve been a customer of LAFCU for almost 30 years and I love them. Their customer service has always been awesome.
Mobile deposit is terrible
Everything except mobile deposit so far has been fine. Mobile deposit itself is horrible and frustrating and an enormous time waste.
Crashes, glitchy, crashes some more
I am unable to perform basic functions with the app like view my statements and access my account. It is slow, crashes every time I use it and does not allow me to maneuver in the app without it crashing. Please bring back the old version.
Response from developer
Hello! We're sorry to hear about your experience with the app, we should be able to rectify this issue and would welcome the opportunity to help. Please call us at: 1-800-894-1200 and a Member Services rep can assist you further.
Great New Features
I love all the new features like push notifications, quick balance, enhanced screen layouts. I love it all.
Important feature removed
This version will no longer allow you to make principal-only HELOC payments. Please bring this back.
Response from developer
Hello! We apologize for the inconvenience. This feature is now available - you can now make principal-only HELOC payments in the app. If you have any further issues, please call us at: 1-800-894-1200.
Could be more effective
I continue to get logged out and have to contact the bank on the phone in order to be able to sign in again.
Please fix the “register device” problem
Ever since the last iOS update I have to “register” my device (iPhone) every time I use the app. It’s so frustrating. Every single time. I deleted and reinstalled the app and it didn’t fix the problem. Customer support knows it’s a problem but they don’t have the solution.
Love it
Wish it was an alert on here when you use your debit card or write a check
App review
Every time I sign into my account, the system asks me to register my device, including getting a system code to proceed. The service center said it’s because I’ve changed info on my account. Can’t be because I haven’t changed anything. I’ve tried to get an answer but no one returns my multiple calls.
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Needs improvement
Constantly asking you to register your device… Zelle not available….. does not update balance in real time
Your friendly
Very easy to use and I like being able to pay my mortgage through my bank
Awesome App
Easy and fast app
