Less functional
Don’t know how or why, but you made the app (and the web access) worse. And reduced capabilities. Having a bill pay monthly schedule to a person has been removed? And while I was on the phone with NGFCU fixing another problem, accessing the website from work, it was flagged as suspicious activity and took a day to regain, after I called again complaining about the lack of access… no email nor text notifying me there was suspicious activity
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Need to Fix Credit Card Payment
While I appreciate the effort to update the app, I do not like how difficult it was to pay my credit card balance using an external account. For those with the same issue, you need to select “Card Hub” (not “Pay”) to pay via the in-app browser, which redirects to the card carrier website. NGFCU support says that the only way to pay through their system from an external account is to transfer into a NGFCU account and pay from there as if this was a totally normal and convenient way to pay a bill. Recommend they fix this or at least fix the UI to give the user more clarity into payment through card hub.
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It works sometimes
Very rarely works, constantly having difficulty accessing my accounts
Impressive
A definite improvement and welcomed visual overhaul. Feels great to use. Definitely a modern design.
Northrop FTW
Never had any banking app issues with NGFCU pre update, new 2026 update looks alot more modern.
Great!
Great!
