NGFCU appears to be a legitimate app. The AppsHunter Legitimacy Score for NGFCU is 83 out of 100 points across 7 verification signals from App Store and developer data.

NGFCU User Reviews

Name: NGFCU
Rating: 4.1 (34 reviews)

NGFCU

Northrop Grumman Federal Credit Union

💰 Finance

Customer Experience

Positive experience24.2% of reviews

Neutral14.7% of reviews

Negative experience61.1% of reviews

~ Based on 95 written reviews from the US App Store.

Is NGFCU Safe?

NGFCU appears mostly safe based on user ratings. AppsHunter Safety Score for NGFCU is 78/100.

This assessment is based on 34 user ratings, with an App Store average of 4.1/5.

Safety Analysis

73.5% of ratings point to a safe experience

5.9% of ratings suggest some concerns

20.6% of ratings point to a risky experience

~ Based on 34 App Store ratings for NGFCU.

Is NGFCU Legit?

NGFCU appears to be a legitimate app. AppsHunter Legitimacy Score for NGFCU is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Top notch

⭐⭐⭐⭐⭐

Desmond Jones provided outstanding service at the credit union! He was professional, patient, and genuinely helpful throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made the experience smooth and stress-free. It’s rare to find someone who is both knowledgeable and personable. I highly recommend asking for Desmond—he truly goes above and beyond for his customers!

Sweetz 818

2 months ago

Response from developer

That is great to hear! Thank you for the feedback. We will share your experience with his team.

Love it!

This app got a total makeover…love all the new features and content! Can’t wait to see what comes next 😉

mjgngng

4 months ago

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

Loving the Changes

The recent app refresh is innovative and easy to use. What a smooth exeerience!

Jd123guthets

4 months ago

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

Great app great credit union

This is a great app and I love the new update. It shows your credit score and you can look at your balance without signing it. I love this app

Eric T Reviews

4 months ago

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

Top credit union

Great CU

Lovelygibby

4 months ago

Response from developer

We try our best for exceptional member service

NGFCU

I love all the changes they made!

Mariao92

4 months ago

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

Trash app

Doesn’t let me Zelle to anyone over 100 dollars

IC0096

4 months ago

Response from developer

That is not a normal experience that should be happening. We are sorry you are having a poor experience with our mobile app. Your feedback is important and will help us make improvements. Please call our Call Center at 800.633.2848 so we can work on resolving this issue.

Worst app ever

This app is the worst to use. We do not live near a NGFCU location. So we need to use the app to deposit checks. However the app never works to let you deposit them. I hate this app! Their upgrade was most definitely a downgrade

MeliRK11

4 months ago

Response from developer

We are sorry you are having a poor experience with our mobile app. Your feedback is important and will help us make improvements. Please call our Call Center at 800.633.2848

Terrible app!

This new update doesn’t let me Zelle money to anyone! I have to do it every time on my laptop. I’ve called customer support about this many times and they keep saying they will fix it.

Carlos Benavidez

5 months ago

Response from developer

We are sorry you are having a poor experience with our mobile app. Your feedback is important and will help us make improvements. We are aware of the issue with Zelle on specific devies and are actively working on resolving it. If you are expereincing other issues please call our Call Center at 800.633.2848

Issues with new app

Seems like since going to new app there are more issues with logging in, system is down a lot and it is slower. Needs some more work!

shupe4712

5 months ago

Response from developer

We are sorry you are having a poor experience with our mobile app. Your feedback is important and will help us make improvements. We did have a couple unexpected outages since our upgrade. If you are expereincing other issues please call our Call Center at 800.633.2848

Less functional

Don’t know how or why, but you made the app (and the web access) worse. And reduced capabilities. Having a bill pay monthly schedule to a person has been removed? And while I was on the phone with NGFCU fixing another problem, accessing the website from work, it was flagged as suspicious activity and took a day to regain, after I called again complaining about the lack of access… no email nor text notifying me there was suspicious activity

Sxsignal

6 months ago

Response from developer

We are sorry you are having a poor experience with our mobile app. Your feedback is important and will help us make improvements. Please call our Call Center at 800.633.2848

Need to Fix Credit Card Payment

While I appreciate the effort to update the app, I do not like how difficult it was to pay my credit card balance using an external account. For those with the same issue, you need to select “Card Hub” (not “Pay”) to pay via the in-app browser, which redirects to the card carrier website. NGFCU support says that the only way to pay through their system from an external account is to transfer into a NGFCU account and pay from there as if this was a totally normal and convenient way to pay a bill. Recommend they fix this or at least fix the UI to give the user more clarity into payment through card hub.

rturnerwhite

6 months ago

Response from developer

We are sorry you are having a poor experience with our mobile app. Your feedback is important and will help us make improvements. Please call our Call Center at 800.633.2848

It works sometimes

Very rarely works, constantly having difficulty accessing my accounts

Frustrated fighter

6 months ago

Response from developer

We are sorry you are having a poor experience with our mobile app. We would like to help assist you in getting access back to your mobile banking. Please call our Call Center at 800.633.2848

Impressive

A definite improvement and welcomed visual overhaul. Feels great to use. Definitely a modern design.

Onlydarrell

7 months ago

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

Northrop FTW

Never had any banking app issues with NGFCU pre update, new 2026 update looks alot more modern.
Great!

add Micheal Jackson

7 months ago

Response from developer

We're always working hard to improve the app. Thanks for your download and feedback.

App

This App is so unstable today I can’t get on at all.

debjolson

10 months ago

Ridiculous fight to login

Obviously spending money on lawyers instead of user-experience technicians; Have to fight to get the app on iPhone to recognize my ‘accept’ of the pages of notification. Useless waste of my time trying to fight to find the ‘sweet spot’. Poorly implemented front end; ashamed that I haven’t pulled my money and let this app go the way of the beta-max.

disenfranchised-iphone-user

10 months ago

Unable to set up app properly

I’ve been using this app fine for several years. Then this weekend it wouldn’t deposit my check. Got an error message. Fine, deleted and redownloaded the app. Now the app keeps “failing to set up properly”. So I’m up a creek. Then I realize it’s been over a year since there was an update to this app. How a banking institute can be so unserious with security and technology is beyond me. Absolutely ridiculous.

Skatkatt