Nothing works
I can’t login. I can’t reset my password because it won’t send me an email. I can’t even access my account through the website and it’s been weeks. Please fix the problem soon!
Downgrade
Payrailz has been removed. Cannot make payments from outside source.
New App is bad
They ruined what used to be a simple basic app into an app that doesn’t even show the labels of your multiple accounts or connected accounts. Cannot even login on the website and phones are so busy handling all their disgruntled customers. Now just trying to get my money so I can move banks.
Worst App in history
Because this app is so horrible I will be moving banks. I cannot believe that after a system and app upgrade that I can’t even see where to pay bills. Would recommend moving banks so that you can have a user friendly system.
Deposits
Deposits and transfers take over 48 hours to submit even when submitted on a Friday morning. I submitted a deposit Friday morning at 8 AM and it was not posted until Monday morning.
