Nothing works
Lab results are in, can’t view them. Chat function doesn’t work. Can’t view appointments. Completely useless app, just use the web.
Works but the app is not good
I had 1 test completed through LabFinder and it “worked”. In the sense that my data went through. I had to pay extra to have their doctor evaluate my symptoms and render an authorization. In that case I’m thankful for that. However - the app doesn’t list prices nor does it list details for every blood test available for a user to meaningfully determine whether they 1) need the test and 2) can afford to pay for it out of pocket. Granted the core audience are those who have a doctors order, but seriously - this info should be available up front the end user like WalkIn Labs. The app also doesn’t let you identify whether certain procedures are offered in your area. Need an MRI? Go ahead and try to schedule one. In my area (and state for that matter) there’s “no openings” for a year out - which is the timeframe where I stopped looking. My assumption is “they aren’t offered in my area”. But there’s no indicator of that to the end user. I don’t know, it’s just not as intuitive as I’d like to see from a UI and UX standpoint. Much prefer WalkIn Labs which actually meets the standards I’ve outlined. 2/5 stars.
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Can’t see your results
This app is the worst. You can’t even see the results of any tests taken. You basically have to go to the online version of this app. That portal is also terrible as the results are shown in a font made for people who have magnifying glasses for eyes. It’s barely readable. Forget about having the ability to download your results.
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