So many updates
Every time I need to get in right away the app needs an update.
Hot garbage that you’re forced to use if your health provider uses Leap for their portal.
This app could use some serious work.
First of all when you send a message to your provider and you space it nicely/ use paragraphs so that you look like a civilized human being in the way that you write it, ignores them and puts it all in one giant block of text making you look like a raving lunatic.
My Commodore 64 that I owned 40+ years ago was able to do paragraphs. Why can’t this app?
Forgetting about anything else providers don’t want to read through a single block of text to try and figure out what you’re getting at. Paragraphs are a feature that every other app with a messaging function has.
Second, it frequently logs me out, and while I understand the sensitivity of health information it certainly shouldn’t be logging me out more often than my bank or an investment app does.
At least they could get Face ID implemented properly so I don’t have to type in a long complicated password every 10th or so time I launch the app.
Other than that, it’s nothing special but does work.
You’re probably being forced to download it with no alternative because it’s what your provider has chosen as a portal.
However, that doesn’t excuse the issues which just seemed to be lazy coding rather than any kind of technological restriction.
First of all when you send a message to your provider and you space it nicely/ use paragraphs so that you look like a civilized human being in the way that you write it, ignores them and puts it all in one giant block of text making you look like a raving lunatic.
My Commodore 64 that I owned 40+ years ago was able to do paragraphs. Why can’t this app?
Forgetting about anything else providers don’t want to read through a single block of text to try and figure out what you’re getting at. Paragraphs are a feature that every other app with a messaging function has.
Second, it frequently logs me out, and while I understand the sensitivity of health information it certainly shouldn’t be logging me out more often than my bank or an investment app does.
At least they could get Face ID implemented properly so I don’t have to type in a long complicated password every 10th or so time I launch the app.
Other than that, it’s nothing special but does work.
You’re probably being forced to download it with no alternative because it’s what your provider has chosen as a portal.
However, that doesn’t excuse the issues which just seemed to be lazy coding rather than any kind of technological restriction.
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Always requires update, huge app
Every time I open it I can't use it without updating.
If you really need to update that much just make a website vs requiring me to have another app
Also >200MB?!
If you really need to update that much just make a website vs requiring me to have another app
Also >200MB?!
Response from developer
We understand your concerns about frequent updates and app size. We’re innovating quickly to bring you new features and improvements, giving you a richer and more secure experience while keeping your information protected and meeting required standards. The larger app size (over 200MB) is due to added features like telehealth, a smoother digital check-in, and tools that can scan and read documents. If you prefer, you can also use Leap through your browser at https://my.leaphealth.ai with your usual login. It offers the same core features, while the mobile app is optimized for the best performance.
Actual doctor access
Replaced three different portals with this. Scheduling took under two minutes, messaging my doctor directly before appointments made every visit more efficient. Lab results and records are all consolidated and easy to read. Didn’t expect to actually like a health app but here we are.
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Super Convenient
I’ve been using Leap now for a couple of months. It’s really been a lifesaver, I can message my doctor and set up an appointment super quickly.
