Ladder suite User Reviews

Name: Ladder suite
Rating: 4.8 (36 reviews)

Ladder suite

LADDER SUITE LLC

📊 Productivity

Customer Experience

Positive experience93.3% of reviews

Neutral6.7% of reviews

Negative experience0.0% of reviews

~ Based on 15 written reviews from the US App Store.

Is Ladder suite Safe?

Ladder suite appears safe based on user ratings. AppsHunter Safety Score for Ladder suite is 87/100.

This assessment is based on 36 user ratings, with an App Store average of 4.8/5.

Safety Analysis

91.7% of ratings point to a safe experience

5.6% of ratings suggest some concerns

2.8% of ratings point to a risky experience

~ Based on 36 App Store ratings for Ladder suite.

Is Ladder suite Legit?

Ladder suite appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Ladder suite is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great App for Fire Departments!

The Ladder App is hands-down one of the most intuitive and well-designed tools I’ve used. From alarm notifications, pre- planning, work orders , member activity tracking , duty assignment this app is great! The interface is incredibly easy to navigate with clean, straightforward controls that make it user friendly from day one.
One of my absolute favorite features is the critical alert functionality. No matter what mode your phone is on—whether it is set to Do Not Disturb, silent, or focus mode—you never have to worry about missing an alarm. That reliability alone sets it apart from anything else on the market.
Beyond the app itself, the customer service and support team are top-tier. They are responsive, genuinely helpful, and consistently rolling out new features that continually improve the user experience. If you are looking for something powerful yet remarkably simple to incorporate into your dispatch and member alerting program this is it

DHFD Chief

6 days ago

Amazing app!

Seamlessly provides information between Dispatch and Responding units. Integrated reporting and work orders make operations run smoothly.

Badges254

6 days ago

Ladder

Ladder is absolutely amazing! The staff is incredible, and I have used just about every dispatching system out there. Without a doubt, Ladder is hands down the best dispatching program I have ever used. The system, the support, and the staff are all outstanding. Truly the best!

Fire309

6 days ago

10/10!!!

What an amazing app… dont even bother thinking twice about having your company use Ladder, just do it!! 10/10 app.

sjf0504

3 months ago

Much Needed

To me this is a much needed app for anyone in a fire/rescue dept. Works as it should with no known issues. Very curious if it will ever become Apple car play and android auto capable in the furture for when in the car?

SMR587

6 months ago

Response from developer

Thank you for leaving a reivew! Apple Car Play and Android Auto is currently in development. However the approval process can take sometime which is out of our control. We hope to have this feature avalible early this year. If you have any more questions please do not hesitate to reach out to support@laddersuite.com

Much Needed

SeanEx87

a year ago

Address notes, notifications bugged

We have dispatch notes on various addresses. Sometimes, if we get an alarm at an intersection (auto accident, etc) it will pull a random dispatch note from an address in the vicinity and put it on the run. The other day, for example, there was an accident at an intersection and it pulled a “member’s residence” warning… the member lived 2 blocks away and was not involved in the accident.

Additionally, since switching from Android to iOS, none of the alarms are appearing as push notifications or triggering the notification sound, even though all are enabled.

Ed87656

a year ago

Response from developer

Thank you for your feedback. I want to learn more about your pre plan issue you described so we can fix this right away. Push notifications after switching devices: when logging into your account from a new device you will need to sync that new device with our notification server. Please call our office or contact support by email:support@laddersuite.com We want to get this resolved for you ASAP. Thank you, -Mike Nelson

Best Response App

This app is the best response app that we have used. Critical alerts, ping option, live feed from dispatch, excellent GPS. 10/10 I would highly recommend

5A481

a year ago

Great to use… just a couple things

I love the critical alert for iOS knowing even if on vibrate, it will still alert. It would be great to have the app focus aware so that if I go on a specific Do Not Disturb focus mode, it will not deliver any critical alerts. Like if at a movie theater. Right now I have to turn off critical alerts in iOS settings. This way it’s one trigger for no notifications across the entire OS for all apps as you can set that to turn the focus mode off for when I leave my current location or specific time. Also, would be great if we can get our unit times in the app as that’s useful for Medical call reporting (on scene, en route to hospital, RTB, etc.).

TheDelta516

2 years ago

Response from developer

Thank you so much for your feedback! We’re glad you’re using our app, and we truly appreciate your input. To address your concern, our app does support unit times, but this feature depends on the settings enabled by your agency. It’s possible that your agency has not set this up yet. Feel free to reach out to us at support@laddersuite.com, and we’ll be happy to look into this for you. We’d also love to hear more about your thoughts on the notification settings so we can improve the app even further!

All in One

Just started using Ladder Suite. It is very easy to navigate. Love all the features, and customer service is incredible.

Anne E K

2 years ago

The Best Alternative Has Arrived!

Great App from Rig Checks to Radio Feeds & more. All features in one App, easy to navigate. Finally, an alternative to the unreliable apps we have used in the past.

Andone7

2 years ago

Exactly what we needed!

Very easy to use. Love how simple the rig checks are now. Always coming out with new features too!

Jack in the Fox

2 years ago

Best app on its class

This is super easy to use, and it has to be! Love all the features it offers, and the UI is very welcoming and user friendly. Just took a couple of minutes to get use to it. I will definitely recommend to other people.

Vince Arredondo

2 years ago

Fantastic App

We use this app for part 800 checks and custom notifications and forms. The user interface is easy and intuitive, and the app is incredibly easy to navigate and use. Everyone in our department rates this as the best in class. Highly recommended.

Skyemt

2 years ago

Medic

App’s lightning fast, it lets me use my department’s scanners whenever I need to listen in, and it gives all the pertinent little details I need before going out to a call that I don’t get from initial dispatch notes.

Medic Dub