Laifen User Reviews

Laifen
Laifen
Shenzhen Shuye Innovation Technology Co., Ltd.

Customer Experience

Positive experience26.5% of reviews
Neutral12.0% of reviews
Negative experience61.4% of reviews

~ Based on 83 written reviews from the US App Store.

What users say

Is Laifen Safe?

Laifen has mixed safety signals based on user ratings. AppsHunter Safety Score for Laifen is 53/100.

This assessment is based on 74 user ratings, with an App Store average of 2.4/5.

Safety Analysis

31.1% of ratings point to a safe experience
8.1% of ratings suggest some concerns
60.8% of ratings point to a risky experience

~ Based on 74 App Store ratings for Laifen.

Is Laifen Legit?

Laifen appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Laifen is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Impossible registration - fixed!!

App requires a registration code, either via email or via a text message.
Neither works, the unlock code simply does not arrive, making the app useless. Waste of time.

Update:
I was finally able to get a registration code via email. Don’t bother trying the text message route. If email fails, try again a few days later.

Pairing the toothbrush is a little convoluted but works eventually. Tuning options seem good, with some decent functionality. Nothing particularly outstanding.
App seems ok overall.
Rating updated!
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This can be improved…

1- The Bluetooth connection is unstable. The device “forgets itself” as a Bluetooth device and is no longer listed on the iPhone. This defeats the purpose of having the App.

2- Features like “cleaning the bristles when angled at 70 degrees” is faulty: the brush doesn’t sense it, and this never works.

I just got this device, and I am wondering if I bought it for a change or just to maintain the best possible oral health…

I may return it…
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Useless

Activation code should be sent via phone or email but no code so app is completely unusable. Utter waste of time - very disappointing

Can’t activate

Asks for a phone number to send an activation code to. Never arrives.

Great action for cleaning teeth / app is fine

The brush does a great job of cleaning teeth. High speed action is soft but effective. Mouth feels good.

The app is fine. I don’t understand what issues are. Note that to turn on brush you must hold power button for at least 5 secs when it is stored in travel mode - prevents accidental triggering.
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App needs priority

Usually anytime I open the app it takes forever or doesn’t work. For an electric toothbrush that needs to work, it kind of needs to be a priority for the company

It never sends a confirmation code to login

The app is absolutely useless because when you first launch it, it asked you to login and gives you two options. One is to enter your phone number and the other is to enter your email address then you haven’t sent you a code that you need to type in within 60 seconds and the code is never sent. I tried both options. I tried my phone twice and I never received a text message and I tried to email once and I never received the email. I like the toothbrush I really have no idea why you need an app for a toothbrush, but I thought I’d try it.
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Worst!

App doesn’t work. It doesn’t send you verification code no matter how much you try!

Poor app

The app has worked once and never again.

No verification code

App doesn’t work, no verification code to login

Verification code

The code take forever and a day to be sent out. This app is trash

Verification code

Not only is it silly to have to sign-in to a toothbrush app…they don’t send a verification code anywhere near fast enough.

App does not work

App does not work. Doesn’t send verification code

App doesn’t connect

To difficult to connect to app

Awful!

Lordy, how many times do you have to request a code to be able to access the app the first time? Tried innumerable times and ways including both phone number and email. Pathetic - 1 hour later, I still can’t get access. Worthless!

为啥非要登录?

我只是要连接个牙刷而已

请求支持Apple health api

能够添加刷牙时间

Won’t open

App will not let you log in … doesn’t send a code to either phone or email

Please add Apple Health sync

I’m using the Laifen toothbrush and really enjoy the experience. However, I strongly suggest adding support for Apple Health integration to sync brushing time/records. This would make it easier to manage all health data in one place, and it would also keep Laifen competitive with other brands like Philips and Oral-B. Hope the team can consider this in future updates. Thank you!
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Why I need an app to use my toothbrush???

It’s like taking off your pants to fart,100% unnecessary!