They broke it
It used to work pretty well, but it’s had 95% DOWNTIME for the last week or so. Disappointing. I’ll have to go back to the bank to deposit checks.
Not consistent
I’m trying to run a business, and after countless hours of phone calls with online support and trying to make this thing work, the app still isn’t consistent. I just need to deposit my checks. If Lakeland can’t get their app together, they are going to lose me as a customer.
The worst
I’d give it zero stars if I could. The login times out constantly. And when it does, it locks you out and you have to call the bank to get access back. I was locked out Saturday, couldn’t get in until Monday, now it’s Thursday and I’m locked out again. Honestly makes me consider switching banks.
The worst app and very bad for a business
This app is bad on so many levels. Just the hoops you have to go to to get into the app. It rejected my password which I know is correct and now I have to wait a business day to speak to someone to reset it. Totally ridiculous. I need this app to be able to deposit important checks which half the time I can’t do and more often than not when I go back to check to see if the checks went through a lot of times they were rejected for no apparent reason and no notification. So if I didn’t check I would have no idea. Absolutely ridiculous. I will be switching to her more competent bank.
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Getting worse
Everyone wants their bank account secure but this app makes security so complicated that it gets in its own way. Simple processes take a while “thinking” before completed. It does the basics but don’t set your expectations very high.
